HaloPSA vs NetHunt CRM: Complete Comparison (2026)
An in-depth comparison of HaloPSA and NetHunt CRM to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
NetHunt CRM
6.2/10
NetHunt CRM is a sales CRM that runs inside Gmail and Google Workspace, built for small and mid-size sales teams that manage leads, deals and multichannel outreach.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.2/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 5/10 | 5/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 5/10 | 7/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 8/10 | 5/10 |
| Security | 9/10 | 5/10 |
| Support | 7/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $30/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | $300/mo Basic |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
HaloPSA vs NetHunt CRM cost by team size
| Team size | HaloPSA | NetHunt CRM |
|---|---|---|
| 1 user | Contact for pricing | $30/moBasic |
| 5 users | Contact for pricing | $150/moBasic |
| 10 users | Contact for pricing | $300/moBasic |
| 25 users | Contact for pricing | $750/moBasic |
| 50 users | Contact for pricing | $1,500/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Security score (9/10 vs 5/10)
- Higher Scalability score (8/10 vs 5/10)
- Better fit for enterprise (7/10 vs 3/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose NetHunt CRM
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for startups (8/10 vs 4/10)
- Better fit for small business (9/10 vs 7/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
NetHunt CRM
Pros
- The CRM works directly inside Gmail and Google Workspace, which reviewers on G2 and Software Finder single out as its strongest feature.
- Pipelines, folders and fields are flexible enough that reviewers say non-technical users can adapt them to their own workflows.
- It connects WhatsApp, Instagram, Facebook and other messengers alongside email, which gives it more channels than Copper.
- Reviewers rate its support highly, averaging 9.2 out of 10 on Software Finder.
- Startups get 75% off the Business plan for the first year, and non-profits get 25% off.
Cons
- Automation, API access, VoIP and sales reports require the Business plan at $60 per user per month.
- Annual pricing for the Business tiers is not published.
- Reviewers mention a learning curve and a crowded interface inside Gmail.
- Reporting is limited: some reports filter only by deal value, and Looker Studio comes without templates.
- It is much less useful for teams that do not use Google Workspace.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6.2/10 for NetHunt CRM. The largest gap is in Security: 9/10 for HaloPSA and 5/10 for NetHunt CRM.
No, neither HaloPSA nor NetHunt CRM lists a free plan.
HaloPSA is the better fit for enterprise: we rate it 7/10 for them, against 3/10 for NetHunt CRM.
