FreshBooks vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of FreshBooks and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
FreshBooks
5.8/10
Cloud accounting and invoicing software with built-in time tracking, project budgeting and client collaboration for freelancers and small service businesses.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7.1/10 |
| Cost | 6/10 | 5/10 |
| Ease of Use | 8/10 | 5/10 |
| Analytics | 6/10 | 7/10 |
| Customization | 4/10 | 9/10 |
| Scalability | 3/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Integration | 6/10 | 8/10 |
| Security | 6/10 | 9/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $23/mo Lite | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | $23/mo Lite | Contact for pricing |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Reporting | ||
| Time tracking | ||
| Collaboration tools | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Knowledge base | Not listed | |
| Scheduling | Not listed | |
| Task management | Not listed | |
| Workflow automation | Not listed | |
FreshBooks vs HaloPSA cost by team size
| Team size | FreshBooks | HaloPSA |
|---|---|---|
| 1 user | $23/moLite | Contact for pricing |
| 5 users | $23/moLite | Contact for pricing |
| 10 users | $23/moLite | Contact for pricing |
| 25 users | $23/moLite | Contact for pricing |
| 50 users | $23/moLite | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose FreshBooks
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Cost score (6/10 vs 5/10)
- Better fit for freelancers (9/10 vs 2/10)
- Better fit for startups (6/10 vs 4/10)
Why choose HaloPSA
- Higher Customization score (9/10 vs 4/10)
- Higher Scalability score (8/10 vs 3/10)
- Better fit for enterprise (7/10 vs 2/10)
- Better fit for mid-market (8/10 vs 3/10)
Pros & Cons
FreshBooks
Pros
- The pop-up timer turns billable hours into an itemized client invoice in one click.
- Project budgets and profitability tracking sit next to the accounting data, so there is no separate sync.
- The project Discuss area lets teams and clients share files and comments.
- Reviewers repeatedly praise the clean, simple interface.
- Accountant access is free on all plans.
Cons
- There are no Gantt charts, project diagrams or advanced task planning.
- Every plan caps or prices by billable clients, and Lite allows only 5.
- Each extra team member costs $11 a month, which adds up for growing teams.
- Project management cannot be bought separately from the accounting suite.
- Reviewers say collaboration is more limited than in dedicated tools like Asana or Monday.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 5.8/10 for FreshBooks. The largest gap is in Customization: 4/10 for FreshBooks and 9/10 for HaloPSA.
No, neither FreshBooks nor HaloPSA lists a free plan.
FreshBooks is the better fit for freelancers: we rate it 9/10 for them, against 2/10 for HaloPSA.
