Frappe CRM vs Odoo CRM: Complete Comparison (2026)
An in-depth comparison of Frappe CRM and Odoo CRM to help you choose the right tool for your business.
Last updated: November 2026
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
Odoo CRM
7.1/10
Odoo CRM is a pipeline and lead management app in the Odoo business suite, for small and mid-sized companies that want sales tied to quoting, invoicing and marketing.
Feature-by-Feature Comparison
| Feature | F Frappe CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 7.1/10 |
| Customization | 8/10 | 9/10 |
| Analytics | 5/10 | 6/10 |
| Integration | 6/10 | 8/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 7/10 | 5/10 |
| Security | 6/10 | 7/10 |
| Cost | 10/10 | 8/10 |
| Scalability | 6/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $5/mo Frappe Cloud Sites | €31/user/mo Standard |
| Estimated cost for 10 users | Free Self-host | Free One App Free |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
Frappe CRM vs Odoo CRM cost by team size
| Team size | Frappe CRM | Odoo CRM |
|---|---|---|
| 1 user | FreeSelf-host | FreeOne App Free |
| 5 users | FreeSelf-host | FreeOne App Free |
| 10 users | FreeSelf-host | FreeOne App Free |
| 25 users | FreeSelf-host | FreeOne App Free |
| 50 users | FreeSelf-host | FreeOne App Free |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
FWhy choose Frappe CRM
- Higher Ease of Use score (7/10 vs 5/10)
- Higher Cost score (10/10 vs 8/10)
Why choose Odoo CRM
- Higher Integration score (8/10 vs 6/10)
- Higher Customization score (9/10 vs 8/10)
- Better fit for marketing teams (6/10 vs 2/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
Odoo CRM
Pros
- The free One App plan allows unlimited users on a single app such as CRM.
- Opportunities link natively to Odoo quotations, invoicing, inventory and marketing apps, so the data needs no syncing.
- The built-in Odoo Phone VoIP app places calls from CRM records and logs them automatically.
- Studio, the open-source code base and on-premise hosting allow deep customization.
- Cloud data is encrypted at rest with AES-256, and 14 backups are kept across three data centers.
Cons
- Reviewers say the interface overwhelms new users and that initial setup takes time.
- Studio, the API and multi-company require the more expensive Custom plan.
- Support quality and documentation draw mixed reviews, and some users call the docs outdated.
- Some users report performance issues with large datasets.
- SMS, lead generation and enrichment credits, and partner implementation are billed separately.
Not sold on either?
Frequently Asked Questions
Odoo CRM scores higher on our CRM criteria: 7.1/10 against 7/10 for Frappe CRM. The largest gap is in Cost: 10/10 for Frappe CRM and 8/10 for Odoo CRM.
Yes, both Frappe CRM and Odoo CRM have a free plan.
Odoo CRM is the better fit for marketing teams: we rate it 6/10 for them, against 2/10 for Frappe CRM.
