factro vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of factro and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
factro
5.8/10
German cloud project management software with structure trees, Gantt and Kanban views. It is aimed at SMEs, consultancies and public-sector bodies that need GDPR-compliant planning.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7.1/10 |
| Cost | 6/10 | 5/10 |
| Ease of Use | 8/10 | 5/10 |
| Analytics | 4/10 | 7/10 |
| Customization | 5/10 | 9/10 |
| Scalability | 5/10 | 8/10 |
| Support | 8/10 | 7/10 |
| Integration | 4/10 | 8/10 |
| Security | 7/10 | 9/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €20/user/mo Business | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | €200/mo Business | Contact for pricing |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Dashboards | ||
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Collaboration tools | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
| Workflow automation | Not listed | |
factro vs HaloPSA cost by team size
| Team size | factro | HaloPSA |
|---|---|---|
| 1 user | FreeBasic | Contact for pricing |
| 5 users | €100/moBusiness | Contact for pricing |
| 10 users | €200/moBusiness | Contact for pricing |
| 25 users | €500/moBusiness | Contact for pricing |
| 50 users | €999/moBusiness | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose factro
- Has a free plan (HaloPSA does not)
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Cost score (6/10 vs 5/10)
- Better fit for government (9/10 vs 5/10)
- Better fit for freelancers (5/10 vs 2/10)
Why choose HaloPSA
- Higher Customization score (9/10 vs 5/10)
- Higher Integration score (8/10 vs 4/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
factro
Pros
- Reviewers describe the structure tree, Kanban, table and Gantt views as intuitive and quick to learn.
- GDPR compliance and German data protection are the main selling points, which matter to public-sector buyers.
- The free Basic plan lets up to 3 users run 5 projects at no cost.
- Guests can be invited free of charge from the Business plan upward.
- Reviewers on OMR praise responsive support and say feature requests were implemented within weeks.
Cons
- There is no Slack integration, and integrations focus mainly on Microsoft tools.
- Reporting on project progress and risks is weak, according to reviewers.
- The Gantt mode is less intuitive than the other views, and its export options are limited.
- Each task can have only one responsible person and one executor.
- There is no undo function, and some structures are rigid.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 5.8/10 for factro. The largest gap is in Customization: 5/10 for factro and 9/10 for HaloPSA.
Factro has a free plan; HaloPSA does not list one.
Factro is the better fit for government: we rate it 9/10 for them, against 5/10 for HaloPSA.
