Elastic Email vs Moosend Comparison
Compare Elastic Email vs Moosend features, pricing, and more.
Last updated: November 2026
Elastic Email
5.9/10
Low-cost email marketing and transactional email delivery platform offering campaigns, landing pages, automation, and an Email API with SMTP relay for businesses and developers.
Moosend
6.9/10
Email marketing and automation platform with a drag-and-drop builder, workflows, landing pages and forms, priced by contact count for small and mid-sized businesses.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.9/10 | 6.9/10 |
| Scalability | 7/10 | 6/10 |
| Ease of Use | 6/10 | 8/10 |
| Customization | 5/10 | 6/10 |
| Security | 5/10 | 6/10 |
| Support | 4/10 | 6/10 |
| Cost | 9/10 | 9/10 |
| Integration | 5/10 | 6/10 |
| Analytics | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $19/mo Email API Starter | $9/mo Pro |
| Estimated cost for 10 users | Free Email Marketing Free | Contact for pricing |
| Features | ||
| A/B Testing | ||
| Email Marketing | ||
| Landing Pages | ||
| Segmentation | ||
| E-commerce Features | Not listed | |
Elastic Email vs Moosend cost by team size
Elastic Email costs less up to 5 users.
| Team size | Elastic Email | Moosend |
|---|---|---|
| 1 user | FreeEmail Marketing Free | $9/moPro |
| 5 users | FreeEmail Marketing Free | $9/moPro |
| 10 users | FreeEmail Marketing Free | Contact for pricing |
| 25 users | FreeEmail Marketing Free | Contact for pricing |
| 50 users | FreeEmail Marketing Free | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Elastic Email
- Has a free plan (Moosend does not)
- Higher Scalability score (7/10 vs 6/10)
- Better fit for agencies (7/10 vs 4/10)
Why choose Moosend
- Higher Ease of Use score (8/10 vs 6/10)
- Higher Support score (6/10 vs 4/10)
- Better fit for marketing teams (7/10 vs 5/10)
Pros & Cons
Elastic Email
Pros
- Entry prices are low: Email API from $19 a month for 50,000 emails and a free marketing plan for 1,000 contacts.
- Combines marketing campaigns with a REST API and SMTP relay, so one account covers newsletters and transactional email.
- Pro includes sub-accounts and reseller features, which helps agencies managing several clients.
- Landing page builder, signup forms, and templates are available even on the free plan.
Cons
- Automation is basic, and reviewers cite only a handful of triggers and conditions.
- Unlimited automations and webhooks are limited to the Pro plans.
- Support is mainly by ticket with about a one-day average response time, and some reviewers complain about it.
- Some users report deliverability problems on shared IPs, and fixing that means paying for a private IP.
- Native integrations are few, so some setups need Zapier or custom API work.
Moosend
Pros
- Entry price is low: Pro was reported at 9 USD per month for 500 contacts, and annual billing takes 20% off.
- Prebuilt automation recipes include abandoned cart, repeat purchase and loyalty flows driven by website tracking.
- A/B campaigns can test subject line, content or sender, then send the winner to the rest of the list automatically.
- Nonprofits get an extra 25% off on top of the annual discount.
- Capterra reviewers rate it highly overall and often praise the support team.
Cons
- Transactional email, dedicated IPs and SSO are not in Pro and need a custom-priced plan.
- Support is 24/5 email and live chat. The Enterprise tier adds priority support, but there is no 24/7 coverage.
- About 80 native integrations, so less common tools need Zapier or similar connectors.
- Reviewers find the template range limited and the landing pages fairly basic.
- Prices are only in US dollars, and there is no permanent free plan, only a 30-day trial.
Not sold on either?
Frequently Asked Questions
Moosend scores higher on our Marketing criteria: 6.9/10 against 5.9/10 for Elastic Email. The largest gap is in Analytics: 5/10 for Elastic Email and 7/10 for Moosend.
Elastic Email has a free plan; Moosend does not list one.
Elastic Email is the better fit for agencies: we rate it 7/10 for them, against 4/10 for Moosend.
