EGroupware vs Perfex CRM: Complete Comparison (2026)
An in-depth comparison of EGroupware and Perfex CRM to help you choose the right tool for your business.
Last updated: November 2026
EGroupware
5.6/10
EGroupware is an open-source groupware suite from Germany. It combines CRM address books, calendars, a helpdesk tracker, projects and file sharing for organisations that care about data sovereignty.
Perfex CRM
6.8/10
Self-hosted PHP CRM, sold as a one-time CodeCanyon license, that combines leads, projects, invoicing, contracts and support tickets for small businesses and freelancers.
Feature-by-Feature Comparison
| Feature | | P Perfex CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 5.6/10 | 6.8/10 |
| Analytics | 3/10 | 5/10 |
| Cost | 8/10 | 10/10 |
| Customization | 6/10 | 8/10 |
| Ease of Use | 4/10 | 6/10 |
| Integration | 5/10 | 6/10 |
| Scalability | 6/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €22/mo eCloud NGO | Contact for pricing |
| Estimated cost for 10 users | Free Community Edition (on-premises) | Contact for pricing |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
EGroupware vs Perfex CRM cost by team size
| Team size | EGroupware | Perfex CRM |
|---|---|---|
| 1 user | FreeCommunity Edition (on-premises) | Contact for pricing |
| 5 users | FreeCommunity Edition (on-premises) | Contact for pricing |
| 10 users | FreeCommunity Edition (on-premises) | Contact for pricing |
| 25 users | FreeCommunity Edition (on-premises) | Contact for pricing |
| 50 users | FreeCommunity Edition (on-premises) | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EGroupware
- Has a free plan (Perfex CRM does not)
- Higher Security score (7/10 vs 5/10)
- Higher Scalability score (6/10 vs 5/10)
- Better fit for mid-market (6/10 vs 3/10)
PWhy choose Perfex CRM
- Higher Analytics score (5/10 vs 3/10)
- Higher Cost score (10/10 vs 8/10)
- Better fit for consultancies (8/10 vs 6/10)
- Better fit for sales teams (5/10 vs 3/10)
Pros & Cons
EGroupware
Pros
- A free open-source Community Edition allows unlimited users when you host it yourself.
- Cloud hosting in German data centres, with a GDPR focus, suits EU organisations that care about data sovereignty.
- CRM address books, calendars, a helpdesk tracker, projects and files come in one suite.
- The base cloud fee is low, at 3.65 EUR per user per month, and there are discounted NGO and school plans.
- Built-in links to Collabora, Jitsi, BigBlueButton and Placetel telephony.
Cons
- The CRM is basic, with no evident sales pipeline or marketing automation.
- Reviewers describe the interface as dated and the mobile experience as awkward.
- Support is billed by the hour, and Community Edition support costs 350 EUR per hour.
- Pricing is complex, with fair-use fees, concurrent-user minimums and 12-month terms on on-premises plans.
- There are very few user reviews on G2 and Capterra.
PPerfex CRM
Pros
- The one-time $89 license replaces recurring per-user subscription fees.
- Combines CRM, project management, invoicing, contracts and help desk tickets in one install.
- Strong marketplace reputation: about 26,000 CodeCanyon sales and a 4.88 rating from roughly 1,500 reviews.
- Self-hosting gives you full control over your data, and the code can be extended with hooks, custom fields and third-party modules.
- Actively maintained, with an update released in March 2026.
Cons
- You manage the server, cron jobs, updates and backups yourself.
- Reviewers call the reporting basic and static compared with SaaS CRMs.
- Lacks advanced marketing and sales automation and AI features without add-on modules.
- Branding options are limited, and there is no first-party mobile app mentioned on the official site.
- Support is limited to 6 months unless you pay to extend it.
Not sold on either?
Frequently Asked Questions
Perfex CRM scores higher on our CRM criteria: 6.8/10 against 5.6/10 for EGroupware. The largest gap is in Analytics: 3/10 for EGroupware and 5/10 for Perfex CRM.
EGroupware has a free plan; Perfex CRM does not list one.
EGroupware is the better fit for mid-market: we rate it 6/10 for them, against 3/10 for Perfex CRM.
