Efficy CRM vs SuperOffice CRM Comparison
Compare Efficy CRM vs SuperOffice CRM features, pricing, and more.
Last updated: November 2026
Efficy CRM
6.3/10
Efficy is a Brussels-made CRM suite for sales, marketing and customer service, aimed at mid-sized and larger European organisations needing customization and GDPR-focused data handling.
SuperOffice CRM
6/10
Norwegian cloud CRM that combines sales, customer service and marketing tools, aimed at European B2B companies from small teams to larger organisations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 5/10 | 3/10 |
| Customization | 8/10 | 7/10 |
| Ease of Use | 6/10 | 6/10 |
| Integration | 5/10 | 6/10 |
| Scalability | 7/10 | 7/10 |
| Security | 7/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | €69/user/mo Core Essentials | €45/user/mo Starter |
| Estimated cost for 10 users | €690/mo Core Essentials | €650/mo Core |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
Efficy CRM vs SuperOffice CRM cost by team size
SuperOffice CRM costs less at every team size we checked.
| Team size | Efficy CRM | SuperOffice CRM |
|---|---|---|
| 1 user | €69/moCore Essentials | €45/moStarter |
| 5 users | €345/moCore Essentials | €225/moStarter |
| 10 users | €690/moCore Essentials | €650/moCore |
| 25 users | €1,725/moCore Essentials | €1,625/moCore |
| 50 users | €3,450/moCore Essentials | €3,250/moCore |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Efficy CRM
- Higher Cost score (5/10 vs 3/10)
- Higher Customization score (8/10 vs 7/10)
Why choose SuperOffice CRM
- Lower estimated cost for 10 users: €650/mo vs €690/mo
- Higher Integration score (6/10 vs 5/10)
- Higher Security score (8/10 vs 7/10)
Pros & Cons
Efficy CRM
Pros
- The data model is highly configurable, so entities can be linked into a full 360-degree customer view.
- GDPR compliance is built in, and some products offer in-country data hosting, which suits European and public-sector buyers.
- Reviewers often call support responsive and helpful.
- The mobile app gives field sales staff opportunities, calling, business card scanning and offline use.
- Marketing automation is available from Efficy's own Apsis platform.
Cons
- There are fewer ready-made third-party integrations than at the large US CRM vendors.
- Advanced customization and implementation often need help from Efficy or a partner.
- Some users find the interface dated and the learning curve steep.
- Prices are not fully transparent, and third-party sites list different figures and tiers.
- The mobile app does not have the full desktop feature set.
SuperOffice CRM
Pros
- One system covers sales pipeline, service ticketing with SLAs, and email marketing, so data is not split across separate tools.
- Reviewers on several sites praise how responsive the support and account management teams are.
- The trust center says data is protected by an ISO 27001 certified management system, and every plan includes GDPR and consent tools.
- App Store integrations are tested and security-certified before they are listed, and there is an open, documented API.
- Users can customise fields and templates, such as quotes, to match their own processes.
Cons
- Per-user prices of 45 to 160 euros a month are high, and training and onboarding cost extra.
- There is no free plan and no advertised self-serve trial; buyers must book a demo or take a product tour.
- Some reviewers report slowness, cloud outages and too many clicks to reach information.
- Marketing automation flows, web forms and SLA management are only available on the more expensive Growth and Plus plans.
- Some users report Outlook connection problems and gaps in linking to billing and BI systems.
Not sold on either?
Frequently Asked Questions
Efficy CRM scores higher on our CRM criteria: 6.3/10 against 6/10 for SuperOffice CRM. The largest gap is in Cost: 5/10 for Efficy CRM and 3/10 for SuperOffice CRM.
SuperOffice CRM costs less for 10 users: about €650/mo on its Core plan, against about €690/mo on its Core Essentials plan for Efficy CRM, billed monthly.
No, neither Efficy CRM nor SuperOffice CRM lists a free plan.
