Efficy CRM vs Odoo Comparison
Compare Efficy CRM vs Odoo features, pricing, and more.
Last updated: November 2026
Efficy CRM
6.3/10
Efficy is a Brussels-made CRM suite for sales, marketing and customer service, aimed at mid-sized and larger European organisations needing customization and GDPR-focused data handling.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.2/10 |
| Analytics | 6/10 | 7/10 |
| Cost | 5/10 | 8/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 6/10 | 5/10 |
| Integration | 5/10 | 8/10 |
| Scalability | 7/10 | 7/10 |
| Security | 7/10 | 7/10 |
| Support | 7/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | €69/user/mo Core Essentials | €31/user/mo Standard |
| Estimated cost for 10 users | €690/mo Core Essentials | Free One App Free |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
Efficy CRM vs Odoo cost by team size
Odoo costs less at every team size we checked.
| Team size | Efficy CRM | Odoo |
|---|---|---|
| 1 user | €69/moCore Essentials | FreeOne App Free |
| 5 users | €345/moCore Essentials | FreeOne App Free |
| 10 users | €690/moCore Essentials | FreeOne App Free |
| 25 users | €1,725/moCore Essentials | FreeOne App Free |
| 50 users | €3,450/moCore Essentials | FreeOne App Free |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Efficy CRM
- Higher Support score (7/10 vs 5/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for enterprise (7/10 vs 5/10)
Why choose Odoo
- Has a free plan (Efficy CRM does not)
- Lower estimated cost for 10 users: Free vs €690/mo
- Higher Cost score (8/10 vs 5/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for startups (7/10 vs 3/10)
Pros & Cons
Efficy CRM
Pros
- The data model is highly configurable, so entities can be linked into a full 360-degree customer view.
- GDPR compliance is built in, and some products offer in-country data hosting, which suits European and public-sector buyers.
- Reviewers often call support responsive and helpful.
- The mobile app gives field sales staff opportunities, calling, business card scanning and offline use.
- Marketing automation is available from Efficy's own Apsis platform.
Cons
- There are fewer ready-made third-party integrations than at the large US CRM vendors.
- Advanced customization and implementation often need help from Efficy or a partner.
- Some users find the interface dated and the learning curve steep.
- Prices are not fully transparent, and third-party sites list different figures and tiers.
- The mobile app does not have the full desktop feature set.
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 6.3/10 for Efficy CRM. The largest gap is in Cost: 5/10 for Efficy CRM and 8/10 for Odoo.
Odoo costs less for 10 users: free on its One App Free plan, against about €690/mo on its Core Essentials plan for Efficy CRM, billed monthly.
Odoo has a free plan; Efficy CRM does not list one.
Odoo is the better fit for startups: we rate it 7/10 for them, against 3/10 for Efficy CRM.
