CloudTalk vs Telemanager CRM: Complete Comparison (2026)
An in-depth comparison of CloudTalk and Telemanager CRM to help you choose the right tool for your business.
Last updated: November 2026
CloudTalk
7/10
Cloud phone and call center software with AI voice agents, conversation intelligence and CRM integrations for sales and support teams.
Telemanager CRM
4.9/10
Telemanager CRM is a telemarketing CRM for lead generation and appointment-setting agencies. It covers campaigns, call-backs, agent management, manager quality control and client lead reports.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 4.9/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 6/10 | 7/10 |
| Customization | 7/10 | 4/10 |
| Ease of Use | 8/10 | 7/10 |
| Integration | 8/10 | 2/10 |
| Scalability | 7/10 | 5/10 |
| Security | 6/10 | 3/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | €34/user/mo Starter | £15/user/mo 26+ Users |
| Estimated cost for 10 users | €340/mo Starter | £200/mo 2-10 Users |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Reporting & Analytics | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| Voice and Audio | Not listed | |
| Transcription | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
CloudTalk vs Telemanager CRM cost by team size
| Team size | CloudTalk | Telemanager CRM |
|---|---|---|
| 1 user | €34/moStarter | £30/mo1 User |
| 5 users | €170/moStarter | £100/mo2-10 Users |
| 10 users | €340/moStarter | £200/mo2-10 Users |
| 25 users | €850/moStarter | £425/mo11-25 Users |
| 50 users | €1,700/moStarter | £750/mo26+ Users |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CloudTalk
- Higher Integration score (8/10 vs 2/10)
- Higher Customization score (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 4/10)
- Better fit for enterprise (5/10 vs 2/10)
Why choose Telemanager CRM
- Higher Cost score (7/10 vs 6/10)
- Better fit for freelancers (5/10 vs 3/10)
Pros & Cons
CloudTalk
Pros
- Dialer range from click-to-call up to a 10-line parallel dialer suits high-volume outbound sales.
- More than 95 native CRM and helpdesk integrations, plus API, webhooks and an MCP server, from the Essential tier.
- Low entry price of 25 EUR per user annually, and a 14-day trial with no credit card.
- The AI Receptionist includes 50 minutes at no cost and handles inbound calls 24/7 in more than 70 languages.
- Reviewers frequently praise call quality and an intuitive interface (G2 4.4/5).
Cons
- Power dialer, parallel dialer, conversation intelligence and AI agents are paid add-ons, so the real seat cost climbs.
- The Starter plan has no integrations or API, and keeps recordings for only one month.
- Reviewers report occasional glitches, dropped calls and app bugs.
- Support response is inconsistent according to some reviewers.
- US and Canada customers pay an extra 11% compliance recovery fee, and no refunds are given for partial periods.
Telemanager CRM
Pros
- Built specifically for multi-client telemarketing agencies, with clients, campaigns and lead reports linked together.
- A manager approval step reviews every lead an agent raises before it reaches the client.
- Approved lead reports and weekly statistics go to client contacts automatically.
- Per-user prices fall from £20 to £15 as the team grows, and clients and campaigns are unlimited.
- The few reviewers describe it as simple and intuitive for running telemarketing campaigns.
Cons
- There are no third-party integrations yet, and GetApp lists no API.
- Each user includes only 5,000 records, and extra records cost £5 per 1,000.
- The vendor publishes no security or compliance information.
- Independent evidence is limited to roughly one review on each review site.
- The vendor does not describe a built-in dialer, call recording or mobile app.
- The single-user plan does not include priority support.
Not sold on either?
Frequently Asked Questions
CloudTalk scores higher on our CRM criteria: 7/10 against 4.9/10 for Telemanager CRM. The largest gap is in Integration: 8/10 for CloudTalk and 2/10 for Telemanager CRM.
No, neither CloudTalk nor Telemanager CRM lists a free plan.
CloudTalk is the better fit for mid-market: we rate it 8/10 for them, against 4/10 for Telemanager CRM.
