CloudTalk vs Reybex Cloud ERP: Complete Comparison (2026)
An in-depth comparison of CloudTalk and Reybex Cloud ERP to help you choose the right tool for your business.
Last updated: November 2026
CloudTalk
7/10
Cloud phone and call center software with AI voice agents, conversation intelligence and CRM integrations for sales and support teams.
Reybex Cloud ERP
5.7/10
A German cloud ERP for e-commerce, wholesale and manufacturing SMEs that combines inventory, orders, accounting and, on higher plans, a CRM module.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 5.7/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 6/10 | 4/10 |
| Customization | 7/10 | 6/10 |
| Ease of Use | 8/10 | 5/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 7/10 | 6/10 |
| Security | 6/10 | 7/10 |
| Support | 6/10 | 6/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | €34/user/mo Starter | €99/mo Ready |
| Estimated cost for 10 users | €340/mo Starter | €650/mo Go |
| Features | ||
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| Voice and Audio | Not listed | |
| Transcription | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
CloudTalk vs Reybex Cloud ERP cost by team size
CloudTalk costs less up to 10 users; Reybex Cloud ERP costs less from 25 users.
| Team size | CloudTalk | Reybex Cloud ERP |
|---|---|---|
| 1 user | €34/moStarter | €99/moReady |
| 5 users | €170/moStarter | €650/moGo |
| 10 users | €340/moStarter | €650/moGo |
| 25 users | €850/moStarter | €650/moGo |
| 50 users | €1,700/moStarter | €650/moGo |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CloudTalk
- Lower estimated cost for 10 users: €340/mo vs €650/mo
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for sales teams (9/10 vs 4/10)
- Better fit for enterprise (5/10 vs 3/10)
Why choose Reybex Cloud ERP
- Higher Security score (7/10 vs 6/10)
Pros & Cons
CloudTalk
Pros
- Dialer range from click-to-call up to a 10-line parallel dialer suits high-volume outbound sales.
- More than 95 native CRM and helpdesk integrations, plus API, webhooks and an MCP server, from the Essential tier.
- Low entry price of 25 EUR per user annually, and a 14-day trial with no credit card.
- The AI Receptionist includes 50 minutes at no cost and handles inbound calls 24/7 in more than 70 languages.
- Reviewers frequently praise call quality and an intuitive interface (G2 4.4/5).
Cons
- Power dialer, parallel dialer, conversation intelligence and AI agents are paid add-ons, so the real seat cost climbs.
- The Starter plan has no integrations or API, and keeps recordings for only one month.
- Reviewers report occasional glitches, dropped calls and app bugs.
- Support response is inconsistent according to some reviewers.
- US and Canada customers pay an extra 11% compliance recovery fee, and no refunds are given for partial periods.
Reybex Cloud ERP
Pros
- One cloud system covers warehouse, shipping, invoicing and accounting, so retailers stop entering the same data in several tools.
- Ready-made connectors for Amazon, eBay, Shopify, Shopware, Zalando and OTTO help prevent overselling, according to OMR reviewers.
- Go, Run and Fly include unlimited users and transactions, so costs do not rise as headcount grows.
- Hosting is in ISO 27001-certified German data centres with a stated 99.99 percent availability, which suits buyers concerned about data protection.
- OMR rates it 4.4 out of 5 from 178 reviews, and Capterra and GetApp show 4.8 out of 5 from a small sample.
Cons
- CRM appears only from the Run plan, which has no public price, and the vendor describes few dedicated CRM features.
- Reviewers report a steep learning curve for staff without ERP experience.
- Some users report slow performance with long lists, large bookings or big reports.
- Users want more flexible report designers, dashboards and document templates. One reviewer also noted there is no dunning module.
- The product and its reviews are mostly German-focused, and listings show availability only in Germany and Türkiye.
Not sold on either?
Frequently Asked Questions
CloudTalk scores higher on our CRM criteria: 7/10 against 5.7/10 for Reybex Cloud ERP. The largest gap is in Ease of Use: 8/10 for CloudTalk and 5/10 for Reybex Cloud ERP.
CloudTalk costs less for 10 users: about €340/mo on its Starter plan, against about €650/mo on its Go plan for Reybex Cloud ERP, billed monthly.
No, neither CloudTalk nor Reybex Cloud ERP lists a free plan.
CloudTalk is the better fit for sales teams: we rate it 9/10 for them, against 4/10 for Reybex Cloud ERP.
