Chatbase vs Langdock: Complete Comparison (2026)
An in-depth comparison of Chatbase and Langdock to help you choose the right tool for your business.
Last updated: November 2026
Chatbase
6.4/10
Chatbase is a no-code builder for AI support agents. Businesses train an agent on their own content and deploy it on their website and messaging channels.
Langdock
7.1/10
Langdock is a Berlin-based, EU-hosted AI workspace where company teams chat with many AI models, build custom agents, and automate workflows under central governance.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.4/10 | 7.1/10 |
| Analytics | 5/10 | 6/10 |
| Cost | 5/10 | 5/10 |
| Customization | 6/10 | 8/10 |
| Ease of Use | 9/10 | 7/10 |
| Integration | 7/10 | 7/10 |
| Output Quality | 7/10 | 8/10 |
| Scalability | 6/10 | 8/10 |
| Security | 7/10 | 9/10 |
| Support | 3/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $40/mo Hobby | €23/user/mo Core |
| Estimated cost for 10 users | Contact for pricing | €232/mo Core |
| Features | ||
| AI Agents | ||
| API Access | ||
| Chatbots | ||
| Enterprise Controls | ||
| Knowledge Base Search | ||
| Workflow Automation | ||
| Private Deployment | Not listed | |
| Text Generation | Not listed | |
| Transcription | Not listed | |
| Voice and Audio | Not listed | |
Chatbase vs Langdock cost by team size
| Team size | Chatbase | Langdock |
|---|---|---|
| 1 user | $40/moHobby | €23/moCore |
| 5 users | $500/moBusiness | €116/moCore |
| 10 users | Contact for pricing | €232/moCore |
| 25 users | Contact for pricing | €580/moCore |
| 50 users | Contact for pricing | €1,160/moCore |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Chatbase
- Higher Ease of Use score (9/10 vs 7/10)
- Better fit for small business (8/10 vs 5/10)
- Better fit for startups (7/10 vs 4/10)
Why choose Langdock
- Higher Support score (7/10 vs 3/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for enterprise (9/10 vs 5/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
Chatbase
Pros
- Users can train an agent on files, URLs or text and embed it on a site without code, and Capterra reviewers praise the ease of setup.
- Users choose the model, with options from OpenAI, Anthropic, Gemini, DeepSeek, Mistral and other providers.
- A single agent can be deployed to the website, WhatsApp, Messenger, Instagram, Slack and Shopify.
- AI actions connect the agent to Calendly, Stripe, HubSpot and Salesforce so it can complete tasks during a chat.
- Chatbase states it holds SOC 2 Type II, supports GDPR, encrypts data in transit and at rest, and does not use customer data to train models.
Cons
- Message credits are used at different rates depending on the model and on AI actions, so monthly costs are hard to predict.
- The agent stops responding when credits run out unless auto-recharge is enabled.
- Trustpilot and Capterra users complain about slow or unavailable human support and charges after cancelling.
- Each plan includes only one agent, and branding removal costs $99 a month on top of the plan.
- There is no visual flow builder for complex branching conversations.
Langdock
Pros
- Access to 40+ models from several providers in one interface, so teams can switch models without buying separate ChatGPT and Claude licences.
- Strong EU compliance posture: ISO 27001 certification, a SOC 2 Type II audit, GDPR compliance and EU hosting on Azure.
- SSO, SCIM and SAML are included even on the entry Core plan.
- Non-technical staff can build no-code agents with their own knowledge bases and permissions.
- Deployment options range from multi-tenant SaaS to single-tenant, bring-your-own-cloud and on-premise Kubernetes.
Cons
- There is no permanent free tier, only a 7-day trial.
- Dedicated and on-premise deployments require 2,000 to 5,000+ seats.
- Reviewers say its workflows still leave many actions to humans, so automation of operational tasks is limited.
- Building advanced agents has a learning curve.
- Per-seat pricing with Max seat upgrades and workflow add-ons can get expensive for small teams.
Not sold on either?
Frequently Asked Questions
Langdock scores higher on our AI Software criteria: 7.1/10 against 6.4/10 for Chatbase. The largest gap is in Support: 3/10 for Chatbase and 7/10 for Langdock.
No, neither Chatbase nor Langdock lists a free plan.
Langdock is the better fit for enterprise: we rate it 9/10 for them, against 5/10 for Chatbase.
