Certinia PSA vs Klient PSA: Complete Comparison (2026)
An in-depth comparison of Certinia PSA and Klient PSA to help you choose the right tool for your business.
Last updated: November 2026
Certinia PSA
6.3/10
Salesforce-native professional services automation suite covering estimation, resource management, project delivery, time capture, billing and services financials for services organizations.
Klient PSA
6.8/10
Klient PSA is a professional services automation app built natively on Salesforce. It covers projects, resources, time, billing and revenue recognition for services firms.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.8/10 |
| Integration | 8/10 | 7/10 |
| Analytics | 8/10 | 7/10 |
| Customization | 7/10 | 8/10 |
| Ease of Use | 4/10 | 6/10 |
| Support | 6/10 | 7/10 |
| Cost | 3/10 | 5/10 |
| Scalability | 9/10 | 7/10 |
| Security | 8/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $39/user/mo Klient PSA |
| Estimated cost for 10 users | Contact for pricing | $390/mo Klient PSA |
| Features | ||
| Scheduling | ||
| File sharing | Not listed | |
| Client collaboration | ||
| App integrations | ||
| Gantt charts | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Dashboards | ||
| Collaboration tools | ||
| Reporting | ||
| Task lists | Not listed | |
Certinia PSA vs Klient PSA cost by team size
| Team size | Certinia PSA | Klient PSA |
|---|---|---|
| 1 user | Contact for pricing | $39/moKlient PSA |
| 5 users | Contact for pricing | $195/moKlient PSA |
| 10 users | Contact for pricing | $390/moKlient PSA |
| 25 users | Contact for pricing | $975/moKlient PSA |
| 50 users | Contact for pricing | $1,950/moKlient PSA |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Certinia PSA
- Higher Scalability score (9/10 vs 7/10)
- Higher Integration score (8/10 vs 7/10)
- Better fit for enterprise (8/10 vs 6/10)
Why choose Klient PSA
- Higher Ease of Use score (6/10 vs 4/10)
- Higher Cost score (5/10 vs 3/10)
Pros & Cons
Certinia PSA
Pros
- Runs natively on Salesforce, so project, resource and billing data share the same records as the CRM.
- Resource management can mass-staff up to 1,000 requests and match people by skill, location and availability.
- Covers the whole cycle from quote to cash, including unbilled revenue reporting and portfolio financials.
- Role-based dashboards serve executives, project managers, resource managers and consultants.
- Veda AI agents for estimation, staffing and project summaries are built into the product.
Cons
- Reviewers on G2 and SelectHub report a steep learning curve and say the interface is not very user-friendly.
- There is no public pricing, and implementations are described as long and expensive.
- Custom reporting often requires advanced Salesforce knowledge.
- Users have complained that the Gantt layout makes it hard to see the data columns and the timeline on screen together.
- It depends on Salesforce, which makes it poorly suited to small teams or companies that don't use Salesforce.
Klient PSA
Pros
- It runs natively in Salesforce, so project, resource and billing data sit next to CRM opportunities and use the existing Salesforce permissions.
- Reviewers say time tracking, project profitability and forecasting work well together in one system.
- The base edition includes the Salesforce Platform license and connectors for QuickBooks, Xero and AccountingSeed.
- Klient lists SOC 2 Type 2 compliance, and its agents inherit Salesforce's Einstein Trust Layer.
- Enterprise includes a branded client portal with approvals and five community users per internal user.
Cons
- It only makes sense for firms already on Salesforce.
- Reviewers mention a steep learning curve and thin documentation.
- Some users call the project management weaker than in dedicated PM tools, and one finds revenue recognition weaker than competitors'.
- Jira Sync, the Sage Intacct connector, AI agents and guided onboarding are all extra costs, and guided onboarding can reach $18,000.
- Reviewers say there is no customizable PDF generation for proposals.
Not sold on either?
Frequently Asked Questions
Klient PSA scores higher on our AI Software criteria: 6.8/10 against 6.3/10 for Certinia PSA. The largest gap is in Cost: 3/10 for Certinia PSA and 5/10 for Klient PSA.
No, neither Certinia PSA nor Klient PSA lists a free plan.
Certinia PSA is the better fit for enterprise: we rate it 8/10 for them, against 6/10 for Klient PSA.
