Bigin by Zoho CRM vs CentralStationCRM Comparison
Compare Bigin by Zoho CRM vs CentralStationCRM features, pricing, and more.
Last updated: November 2026
Bigin by Zoho CRM
6.8/10
Bigin is a pipeline-based CRM from Zoho for small and micro businesses that need affordable deal tracking, contact management and simple automation.
CentralStationCRM
5.8/10
A simple, German-hosted cloud CRM from Cologne-based 42he for small teams, covering contacts, tasks, offers and projects, with up to 40 users.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 5.8/10 |
| Customization | 4/10 | 3/10 |
| Analytics | 5/10 | 3/10 |
| Integration | 7/10 | 5/10 |
| Support | 7/10 | 8/10 |
| Ease of Use | 9/10 | 9/10 |
| Security | 7/10 | 7/10 |
| Cost | 9/10 | 7/10 |
| Scalability | 4/10 | 3/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $9/user/mo Express | €25/mo Team |
| Estimated cost for 10 users | $90/mo Express | €79/mo Small Office |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
Bigin by Zoho CRM vs CentralStationCRM cost by team size
| Team size | Bigin by Zoho CRM | CentralStationCRM |
|---|---|---|
| 1 user | FreeFree | FreeStarter |
| 5 users | $45/moExpress | €79/moSmall Office |
| 10 users | $90/moExpress | €79/moSmall Office |
| 25 users | $225/moExpress | €299/moEnterprise |
| 50 users | $450/moExpress | FreeStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Bigin by Zoho CRM
- Higher Analytics score (5/10 vs 3/10)
- Higher Integration score (7/10 vs 5/10)
- Better fit for sales teams (7/10 vs 5/10)
Why choose CentralStationCRM
- Higher Support score (8/10 vs 7/10)
Pros & Cons
Bigin by Zoho CRM
Pros
- Paid plans start at $7 per user per month on annual billing, below HubSpot and Salesforce according to reviewers.
- Small teams can set it up quickly. Zoho cites a 30-minute guided setup, and a PeerSpot reviewer was operational within about two weeks.
- The free plan includes built-in calling, mobile apps and web forms.
- It connects natively to the Zoho suite, and paying customers can upgrade to Zoho CRM.
- Security features include SSO, MFA, audit logs and HIPAA-related controls.
Cons
- Reviewers often cite limited customisation of fields, workflows and reports.
- Marketing tools are basic, and WhatsApp messaging requires buying credits.
- Some users find the mobile interface weak.
- PeerSpot reviewers found the slab-based pricing and limits confusing.
- It has no built-in support ticketing.
CentralStationCRM
Pros
- Reviewers repeatedly say new users can get started quickly with little training.
- Support is consistently praised as fast and helpful on OMR Reviews, where the product averages 4.8 from 114 reviews.
- Flat package pricing, a free plan, a 30-day trial without payment details and no long-term contract.
- Data is stored only in German data centres, with daily backups and a data processing agreement for each account.
- The sipgate integration lets users call from the CRM, and Microsoft 365 files emails automatically.
Cons
- Reviewers describe filtering and reporting as basic, with no visual dashboard.
- Testers note few automation options and fewer features than larger CRMs.
- Plans are capped at 40 users.
- Pipelines and KPI tracking cost extra rather than being included.
- Reviewers report limited customisation and user-rights options, and some say the bundled storage is tight.
Not sold on either?
Frequently Asked Questions
Bigin by Zoho CRM scores higher on our CRM criteria: 6.8/10 against 5.8/10 for CentralStationCRM. The largest gap is in Analytics: 5/10 for Bigin by Zoho CRM and 3/10 for CentralStationCRM.
Yes, both Bigin by Zoho CRM and CentralStationCRM have a free plan.
Bigin by Zoho CRM is the better fit for sales teams: we rate it 7/10 for them, against 5/10 for CentralStationCRM.
