Autotask PSA vs OnePlan: Complete Comparison (2026)
An in-depth comparison of Autotask PSA and OnePlan to help you choose the right tool for your business.
Last updated: November 2026
Autotask PSA
5.8/10
Cloud professional services automation platform from Kaseya (Datto) for managed service providers. It combines ticketing, projects, time tracking, contracts and billing.
OnePlan
7/10
OnePlan is a strategic portfolio and work management platform built on the Microsoft cloud for PMOs and enterprises that manage projects, resources, and budgets.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7/10 |
| Analytics | 7/10 | 8/10 |
| Cost | 3/10 | 5/10 |
| Customization | 7/10 | 8/10 |
| Ease of Use | 4/10 | 5/10 |
| Integration | 8/10 | 9/10 |
| Scalability | 7/10 | 8/10 |
| Security | 7/10 | 7/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $10/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | $100/mo Basic |
| Features | ||
| App integrations | ||
| Dashboards | ||
| Reporting | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Client collaboration | Not listed | |
| Collaboration tools | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Scheduling | Not listed | |
| Timeline view | Not listed | |
Autotask PSA vs OnePlan cost by team size
| Team size | Autotask PSA | OnePlan |
|---|---|---|
| 1 user | Contact for pricing | $50/moBasic |
| 5 users | Contact for pricing | $50/moBasic |
| 10 users | Contact for pricing | $100/moBasic |
| 25 users | Contact for pricing | $250/moBasic |
| 50 users | Contact for pricing | $500/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Autotask PSA
- Better fit for it teams (9/10 vs 6/10)
- Better fit for small business (5/10 vs 3/10)
Why choose OnePlan
- Higher Cost score (5/10 vs 3/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for enterprise (9/10 vs 5/10)
Pros & Cons
Autotask PSA
Pros
- Time logged on tickets and project tasks flows into contract billing and invoicing, which reviewers say reduces revenue leakage.
- Tight integration with Datto RMM, IT Glue and the Kaseya IT Complete suite, plus an API with more than 170 listed integrations.
- ITIL-aligned ticketing with SLA tracking and alert-to-ticket automation that cuts duplicate tickets.
- Customizable dashboards and pre-built utilization and profitability reports for MSP managers.
Cons
- Users call the projects module underdeveloped for real project planning, and many add third-party Gantt tools.
- Steep learning curve, click-heavy interface and long, costly implementation.
- No public pricing, and reviewers report seat minimums, multi-year contracts and upselling since the Kaseya acquisition.
- Custom reporting and the automation rules are hard to configure without technical help.
OnePlan
Pros
- The integration catalog lists more than 40 connectors, covering Microsoft Project, Planner, Azure DevOps, Jira, Smartsheet, Workday, and SAP.
- Reviewers praise how configurable the workflows and templates are, which suits PMOs whose processes keep changing.
- Capacity and resource planning with utilization views is a widely cited strength.
- Viewing OnePlan OData in Power BI does not require a OnePlan license, which lowers the cost of sharing reports.
- The Basic entry price of 10 dollars per user per month is low for portfolio software.
Cons
- Roadmaps, resource and financial planning, scenarios, automation, and audit logs are Enterprise-only, and Enterprise has no public price.
- Reviewers report final quotes well above what they first expected.
- Setup and configuration have a learning curve, and onboarding can be slow.
- Advanced report layouts often need extra Power BI work.
- Basic is billed annually only and requires at least five users.
Not sold on either?
Frequently Asked Questions
OnePlan scores higher on our Project Management criteria: 7/10 against 5.8/10 for Autotask PSA. The largest gap is in Cost: 3/10 for Autotask PSA and 5/10 for OnePlan.
No, neither Autotask PSA nor OnePlan lists a free plan.
OnePlan is the better fit for enterprise: we rate it 9/10 for them, against 5/10 for Autotask PSA.
