Assembly vs EGroupware: Complete Comparison (2026)
An in-depth comparison of Assembly and EGroupware to help you choose the right tool for your business.
Last updated: November 2026
Assembly
6.3/10
Assembly, formerly Copilot, is a branded client portal for service businesses. It combines messaging, a lightweight CRM, billing, files, tasks and an AI app builder.
EGroupware
5.6/10
EGroupware is an open-source groupware suite from Germany. It combines CRM address books, calendars, a helpdesk tracker, projects and file sharing for organisations that care about data sovereignty.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 5.6/10 |
| Analytics | 4/10 | 3/10 |
| Cost | 5/10 | 8/10 |
| Customization | 6/10 | 6/10 |
| Ease of Use | 8/10 | 4/10 |
| Integration | 6/10 | 5/10 |
| Scalability | 6/10 | 6/10 |
| Security | 8/10 | 7/10 |
| Support | 7/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $49/mo Starter | €22/mo eCloud NGO |
| Estimated cost for 10 users | Contact for pricing | Free Community Edition (on-premises) |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Mobile Access | Not listed | |
| More features | ||
| Team messaging | Not listed | |
| File sharing | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Collaboration tools | Not listed | |
Assembly vs EGroupware cost by team size
| Team size | Assembly | EGroupware |
|---|---|---|
| 1 user | FreeFree | FreeCommunity Edition (on-premises) |
| 5 users | Contact for pricing | FreeCommunity Edition (on-premises) |
| 10 users | Contact for pricing | FreeCommunity Edition (on-premises) |
| 25 users | Contact for pricing | FreeCommunity Edition (on-premises) |
| 50 users | Contact for pricing | FreeCommunity Edition (on-premises) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Assembly
- Higher Ease of Use score (8/10 vs 4/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for consultancies (8/10 vs 6/10)
Why choose EGroupware
- Higher Cost score (8/10 vs 5/10)
Pros & Cons
Assembly
Pros
- Reviewers say a non-technical team can launch a polished, branded client portal quickly.
- Messaging, a CRM, invoicing, contracts, forms and files share one client login.
- A free plan and no-contract self-serve billing make it easy to test.
- SOC 2 Type II, AES-256 encryption at rest and a HIPAA BAA on Advanced suit regulated firms.
Cons
- Project management is basic, with no Gantt charts or dependencies.
- There is no native time tracking or scheduling.
- Automations lack conditional branching, and there is no native mobile app.
- Reviewers report a high cost and friction with international invoicing.
EGroupware
Pros
- A free open-source Community Edition allows unlimited users when you host it yourself.
- Cloud hosting in German data centres, with a GDPR focus, suits EU organisations that care about data sovereignty.
- CRM address books, calendars, a helpdesk tracker, projects and files come in one suite.
- The base cloud fee is low, at 3.65 EUR per user per month, and there are discounted NGO and school plans.
- Built-in links to Collabora, Jitsi, BigBlueButton and Placetel telephony.
Cons
- The CRM is basic, with no evident sales pipeline or marketing automation.
- Reviewers describe the interface as dated and the mobile experience as awkward.
- Support is billed by the hour, and Community Edition support costs 350 EUR per hour.
- Pricing is complex, with fair-use fees, concurrent-user minimums and 12-month terms on on-premises plans.
- There are very few user reviews on G2 and Capterra.
Not sold on either?
Frequently Asked Questions
Assembly scores higher on our CRM criteria: 6.3/10 against 5.6/10 for EGroupware. The largest gap is in Ease of Use: 8/10 for Assembly and 4/10 for EGroupware.
Yes, both Assembly and EGroupware have a free plan.
Assembly is the better fit for consultancies: we rate it 8/10 for them, against 6/10 for EGroupware.
