Apache OFBiz vs Odoo CRM: Complete Comparison (2026)
An in-depth comparison of Apache OFBiz and Odoo CRM to help you choose the right tool for your business.
Last updated: November 2026
Apache OFBiz
5.9/10
Free, open-source Java suite of business applications from the Apache Software Foundation. It covers ERP, CRM, sales force automation, e-commerce and accounting for organisations that can self-host and customise it.
Odoo CRM
7.1/10
Odoo CRM is a pipeline and lead management app in the Odoo business suite, for small and mid-sized companies that want sales tied to quoting, invoicing and marketing.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.9/10 | 7.1/10 |
| Analytics | 4/10 | 6/10 |
| Cost | 9/10 | 8/10 |
| Customization | 9/10 | 9/10 |
| Ease of Use | 2/10 | 5/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 7/10 | 7/10 |
| Security | 5/10 | 7/10 |
| Support | 3/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | Contact for pricing | €31/user/mo Standard |
| Estimated cost for 10 users | Free Open source (self-hosted) | Free One App Free |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Sales Automation | Not listed | |
Apache OFBiz vs Odoo CRM cost by team size
| Team size | Apache OFBiz | Odoo CRM |
|---|---|---|
| 1 user | FreeOpen source (self-hosted) | FreeOne App Free |
| 5 users | FreeOpen source (self-hosted) | FreeOne App Free |
| 10 users | FreeOpen source (self-hosted) | FreeOne App Free |
| 25 users | FreeOpen source (self-hosted) | FreeOne App Free |
| 50 users | FreeOpen source (self-hosted) | FreeOne App Free |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Apache OFBiz
- Higher Cost score (9/10 vs 8/10)
- Better fit for developers (7/10 vs 5/10)
Why choose Odoo CRM
- Higher Ease of Use score (5/10 vs 2/10)
- Higher Analytics score (6/10 vs 4/10)
- Better fit for small business (8/10 vs 3/10)
- Better fit for startups (7/10 vs 3/10)
Pros & Cons
Apache OFBiz
Pros
- No licence fees under Apache License 2.0, with full source code access.
- CRM shares one data model with accounting, orders, inventory and manufacturing, so customer records connect to the whole business.
- Highly extensible: the entity engine, service engine and widget framework let developers add custom features.
- Actively maintained, with security releases in 2026 and a community of 64 committers.
Cons
- Setup and configuration are hard. One 2026 reviewer spent six hours without getting the default environment working.
- Dated, developer-oriented interface that reviewers call user-unfriendly.
- No official vendor support. Help comes from the community or paid third parties.
- SFA screens have open bug reports and improvement requests, and they lack the modern CRM extras that hosted tools include.
- 2026 brought a sharp rise in vulnerability reports, so self-hosters must patch promptly.
Odoo CRM
Pros
- The free One App plan allows unlimited users on a single app such as CRM.
- Opportunities link natively to Odoo quotations, invoicing, inventory and marketing apps, so the data needs no syncing.
- The built-in Odoo Phone VoIP app places calls from CRM records and logs them automatically.
- Studio, the open-source code base and on-premise hosting allow deep customization.
- Cloud data is encrypted at rest with AES-256, and 14 backups are kept across three data centers.
Cons
- Reviewers say the interface overwhelms new users and that initial setup takes time.
- Studio, the API and multi-company require the more expensive Custom plan.
- Support quality and documentation draw mixed reviews, and some users call the docs outdated.
- Some users report performance issues with large datasets.
- SMS, lead generation and enrichment credits, and partner implementation are billed separately.
Not sold on either?
Frequently Asked Questions
Odoo CRM scores higher on our CRM criteria: 7.1/10 against 5.9/10 for Apache OFBiz. The largest gap is in Ease of Use: 2/10 for Apache OFBiz and 5/10 for Odoo CRM.
Yes, both Apache OFBiz and Odoo CRM have a free plan.
Odoo CRM is the better fit for small business: we rate it 8/10 for them, against 3/10 for Apache OFBiz.
