Airtable vs SmartSuite Comparison

Why choose Airtable

• Has a free plan (SmartSuite does not)
• Lower estimated cost for 10 users: Free vs $200/mo
• Higher Integration score (8/10 vs 7/10)
• Better fit for startups (8/10 vs 4/10)
• Better fit for marketing teams (9/10 vs 7/10)

Why choose SmartSuite

• Higher Cost score (6/10 vs 4/10)
• Higher Support score (7/10 vs 5/10)
• Better fit for healthcare (7/10 vs 4/10)

Airtable

Pros

• Linked records, rollups, lookups, and formulas give real relational modeling that non-developers can maintain, and reviewers rate its customization at 4.6 on G2.
• The same data can be shown as grid, Kanban, calendar, timeline, or Gantt views, and Interface Designer can turn it into simple apps.
• Read-only collaborators, form submitters, and share-link viewers are not billed, which helps teams that share work with clients or stakeholders.
• A broad set of integrations, including Salesforce, Jira, Snowflake, Databricks, Slack, Claude, and ChatGPT, plus a public API.
• Security credentials include SOC 2 Type II, ISO 27001, SAML SSO, and HIPAA support with a BAA on Enterprise Scale.

Cons

• Every user with edit access pays for a seat, so costs grow quickly as more people adopt it.
• Moving past 50,000 records per base forces a jump from 20 to 45 dollars per seat on annual billing, with no tier in between.
• Reviewers report slower performance and limited advanced reporting on large bases.
• Complex setups take time to learn, and reviewers score its ease of use and support lower than its flexibility.
• Bending Spoons bought Airtable in 2026 and followed with layoffs, which leaves customers unsure about future pricing and the product roadmap.

SmartSuite

Pros

• The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
• Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
• Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
• It ships more than 200 templates and an AI solution builder to speed up setup.
• Reviewers describe the support team as responsive.

Cons

• Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
• The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
• SAML SSO and SCIM are available only on Enterprise and Signature plans.
• There is no team chat or whiteboard, and external access is limited to read-only shared views.
• Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.