ADempiere vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of ADempiere and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
ADempiere
6/10
ADempiere is a free, community-run, open-source (GPL v2) ERP suite with built-in CRM. It is for businesses that can host and customize their own systems.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6/10 | 7.1/10 |
| Customization | 9/10 | 9/10 |
| Analytics | 6/10 | 7/10 |
| Integration | 5/10 | 8/10 |
| Support | 3/10 | 7/10 |
| Ease of Use | 3/10 | 5/10 |
| Security | 5/10 | 9/10 |
| Cost | 9/10 | 5/10 |
| Scalability | 6/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | Contact for pricing | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | Free Open Source (GPL v2) | Contact for pricing |
| Features | ||
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Reporting & Analytics | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
ADempiere vs HaloPSA cost by team size
| Team size | ADempiere | HaloPSA |
|---|---|---|
| 1 user | FreeOpen Source (GPL v2) | Contact for pricing |
| 5 users | FreeOpen Source (GPL v2) | Contact for pricing |
| 10 users | FreeOpen Source (GPL v2) | Contact for pricing |
| 25 users | FreeOpen Source (GPL v2) | Contact for pricing |
| 50 users | FreeOpen Source (GPL v2) | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ADempiere
- Has a free plan (HaloPSA does not)
- Higher Cost score (9/10 vs 5/10)
Why choose HaloPSA
- Higher Support score (7/10 vs 3/10)
- Higher Security score (9/10 vs 5/10)
- Better fit for it teams (9/10 vs 5/10)
- Better fit for enterprise (7/10 vs 4/10)
Pros & Cons
ADempiere
Pros
- No licence fees or premium editions. All modules are free under GPL v2.
- CRM records share a database with orders, invoicing and accounting, so the full customer-to-cash history sits in one system.
- The active data dictionary lets administrators change windows, workflows and reports without modifying core code.
- Reviewers praise flexible reporting with drill-down, and Jasper Reports integration is available.
Cons
- Self-hosting, setup and customization require real technical expertise.
- Reviewers describe the user interface as dated.
- Support comes from the community and documentation. There is no vendor helpdesk or SLA.
- One reviewer reported login problems and a crash under heavy concurrent use, and the community-driven roadmap is hard to predict.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6/10 for ADempiere. The largest gap is in Cost: 9/10 for ADempiere and 5/10 for HaloPSA.
ADempiere has a free plan; HaloPSA does not list one.
HaloPSA is the better fit for it teams: we rate it 9/10 for them, against 5/10 for ADempiere.
