NetSuite SuiteProjects Pro
5.8/10SuiteProjects Pro, formerly NetSuite OpenAir, is Oracle's professional services automation tool for services firms that manage projects, resources, time, expenses and billing.
Data last updated November 2026 · Our methodology
Overview
NetSuite SuiteProjects Pro is Oracle's professional services automation (PSA) application. It was called NetSuite OpenAir until Oracle renamed it in February 2025, and project data, settings and core tools carried over unchanged. OpenAir started in Boston in 1999, and NetSuite bought it in 2008 for about 26 million dollars. The product covers the whole project delivery cycle: work breakdown structures and project templates, Gantt and timeline views, and skills-based resource management with utilization tracking. A Resource Center added in release 2025.2 lets managers view and change bookings by week or month. It also handles weekly timesheets, expense capture with receipt photos in the mobile app, approval routing, project discussions, and billing in many forms, including time and materials, fixed fee, milestone and retainer. Role-based dashboards report on utilization, realization, margin and backlog. Its strongest integration is an Oracle-maintained, two-way connector to NetSuite ERP. Oracle also provides XML, SOAP and REST APIs and a Business Intelligence Connector. The tool suits consultancies and other services organizations, especially mid-sized and larger firms that already run NetSuite. Oracle does not publish prices, so buyers have to get a quote from sales. Partner estimates describe a base platform fee plus a per-user charge, and implementation projects often cost tens of thousands of dollars and take 8 to 16 weeks. The main drawback, according to reviewers, is the dated, finicky interface with a steep learning curve. It also adds a second application to administer next to NetSuite, with its own release cycle, permissions and integration upkeep.
Our Rating
Who NetSuite SuiteProjects Pro is best for
Good fit
It is built for professional services firms, with resource, utilization and billing tools aimed at consulting delivery.
- Mid-Market8/10
Partners position it for services firms that have outgrown native NetSuite projects, typically above about 20 people.
Services agencies can use its time, billing and resource features, though it is heavyweight for creative workflows.
It supports multi-office firms with cross-office resource sharing and deep ERP integration.
Less suited
It is a PSA for services firms, with skills-based resourcing, timesheets and project billing that suit consultancies of this kind.
- Finance Teams6/10
It has billing in many forms, reporting on margin and realization, and a two-way connector to NetSuite ERP.
It has mobile time and expense capture, project discussions and approval routing.
The mobile app covers expense receipts, but there are no on-site work features.
Partners advise against it for teams under about 20 people with simple projects because of its cost and implementation effort.
Pricing is by quote only, implementation costs tens of thousands of dollars, and rollout takes 8 to 16 weeks.
Sales-led pricing and long implementations make it a poor fit for individuals.
Pros & Cons
Pros
- Skills-based resource management with utilization views that flag over- and under-allocated staff
- Oracle-maintained two-way connector to NetSuite ERP, plus XML, SOAP and REST APIs
- Supports many billing models, including time and materials, fixed fee, milestone, retainer and cap-and-collar
- Role-based dashboards cover services metrics such as utilization, realization and project margin
- Mobile app for timesheets and expenses, including receipt photos and to-do reminders
Cons
- Reviewers describe the interface as dated and finicky, with a steep learning curve
- No public pricing, and partner estimates put implementation at tens of thousands of dollars
- Typical implementations take 8 to 16 weeks rather than self-serve onboarding
- Runs as a second application alongside NetSuite, with its own data, release cycle, permissions and support queue
- Some reviewers report occasional bugs and limited report flexibility
Key Features
NetSuite SuiteProjects Pro Pricing
Custom quote
- Project management, time and expense, billing
- Pricing available from Oracle NetSuite sales only
- Resource management and advanced analytics depend on licensing
Frequently Asked Questions
Yes. Oracle renamed NetSuite OpenAir to SuiteProjects Pro in February 2025. Data and core functionality stayed the same, and accounts moved to the netsuitesuiteprojectspro.com domain.
Oracle does not publish prices, so buyers must request a quote. Partner sources describe a base platform fee plus a per-user fee, plus separate implementation costs.
NetSuite partners estimate 8 to 16 weeks for a typical phased implementation. The effort depends on data volume, billing rules and integrations.
An Oracle-maintained connector syncs data both ways on a schedule or in real time. For other systems, XML, SOAP and REST APIs and a Business Intelligence Connector are available.
SuiteProjects is the native project feature set inside NetSuite ERP. SuiteProjects Pro is a separate, deeper PSA application with dedicated resource management and its own reporting.
Yes. The NetSuite SuiteProjects Pro app for iOS and Android supports time and expense entry, receipt capture and reminders.
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