Certainty Software
6.5/10Cloud audit and inspection platform for multi-site enterprises that runs safety inspections, quality audits and supplier compliance checks with offline mobile capture and corrective action tracking.
Data last updated November 2026 · Our methodology
Overview
Certainty Software is an audit and inspection management system from a company based in Victoria, Canada. It holds inspection evidence, corrective actions and reporting in one place. Admins build checklists, either from scratch or by importing Excel templates. Checklists can use conditional logic, configurable scoring, signatures, GPS, and barcode or QR scanning. Inspectors complete them in a browser or in the iOS and Android app, including offline, and the data syncs when a connection returns. Findings become actions with owners, due dates and evidence requirements. The vendor sells it for safety and EHS inspections, quality audits such as layered process audits, ISO 9001 and VDA 6.3, and supplier compliance work including ESG assessments and the German Supply Chain Act. Listed customers include ABB, Carlsberg, Nissan, International Paper and the US Navy. Pricing is per user. The Standard plan costs 18 USD per user per month, billed annually. It includes unlimited sites, checklists and data, plus BI reporting and custom branding. Enterprise pricing is quoted and adds AI features (Vision, Insights, Analytics), priority support and volume discounts. SSO, data integration, OData access and a test instance are listed as enterprise options. A 30-day proof of concept carries a 930 USD onboarding fee. Integration relies on OData feeds, Power BI, APIs, web services, FTP and file exports, and there is no broad app marketplace. Reviewers are happy with support and checklist flexibility. Their main complaint is that report building and Power BI control are limited. It is an inspection and compliance tool, not a maintenance or asset management system: it has no work orders, asset registry or sensor monitoring.
Our Rating
Who Certainty Software is best for
Best software for EnterpriseGood fit
The vendor positions it for multi-site, multinational organizations, offering site group permissions, SSO and volume discounts.
Layered process audits, ISO 9001, VDA 6.3 and 6S use cases, plus manufacturing customers such as Nissan, Kellogg's and Sonoco, point to a strong fit.
Configurable checklists, action workflows and site-level dashboards suit operations teams that run recurring audits.
Less suited
It offers job site safety and PPE inspection use cases and lists construction customers such as Anning-Johnson, but it has no construction-specific project tools.
The mobile app works offline and captures photos, GPS and scans, though one competitor review reports sync problems and few field-focused extras.
The 930 USD onboarding fee, annual-only billing and setup aimed at IT teams make it a weaker fit for small teams.
Pros & Cons
Pros
- Checklists are flexible: conditional logic, configurable scoring, Excel template import, and signature, GPS and barcode answer types.
- Reviewers on Capterra and SourceForge consistently rate customer support highly, at about 4.6 to 4.7 out of 5.
- The Standard tier includes unlimited sites, checklists and data, so costs grow only with user count.
- Ten interface languages are included, and admins can translate questions, which helps multinational audit programs.
- Ready-made use cases cover regulated standards such as ISO 9001, ISO 45001, VDA 6.3, OSHA, BRC and the EU CSDDD.
- The product is under active development: releases in 2025 and 2026 added AI Vision, a media library, photo markup and new notification options.
Cons
- Reviewers often say report building is inflexible and that they have limited control over Power BI reporting.
- Integrations depend on OData, APIs, FTP and exports. A competitor review notes there are no native SAP, SharePoint or Salesforce connectors.
- Billing is annual only, and the proof of concept requires a 930 USD onboarding fee.
- AI features, SSO and priority support are reserved for quoted enterprise deals.
- Some reviewers mention slow release cycles, a busy interface without careful admin setup, and missing functions they needed.
Key Features
Certainty Software Pricing
Enterprise
- Volume discounts
- All Standard features
- Priority online, email and phone support
- AI features (Vision, Insights, Analytics)
- Optional SSO, data integration, OData database access and test instance
Standard
or $216/user/year
- System hosting
- Custom branding
- Technical support
- Unlimited checklists and data
- Unlimited sites and locations
- Business intelligence reporting
- All software upgrades and enhancements
- 18 USD per user per month, billed annually
Frequently Asked Questions
Every installation includes English, French, Spanish, Italian, Portuguese, Russian, Turkish, Vietnamese, Polish and Arabic. More languages and translated audit questions can be added.
The Standard plan costs 18 USD per user per month, billed annually in USD. It includes unlimited sites, checklists and data. Enterprise pricing, which adds AI features and priority support, is quoted by sales.
Not a free one. Certainty offers a 30-day proof of concept with no license fees but charges a 930 USD onboarding fee. The fee covers a dedicated guide, tailored setup and full feature access.
Yes. The iOS and Android apps capture audit data offline and sync it automatically when a connection returns. Photos and documents attach directly to findings.
Certainty lists OData feeds, APIs, web services, FTP, Power BI reporting, and PDF, Excel and CSV exports. SSO, data integration and OData database access are listed as enterprise options.
Yes. SSO works with Azure Active Directory and two-factor authentication is available. Admins can limit each user to specific sites or site groups with submit, edit, delete or admin rights, and the system keeps a system-wide change history.
Version 4.7 introduced AI Vision and AI Insights. Vision analyzes photos, video and documents to answer checklist questions above a confidence threshold you set. Insights produces summaries and flags risks and anomalies. Both are part of the Enterprise offering.
No. Certainty covers inspections, audits and corrective actions. The vendor's material does not describe maintenance work orders, asset registers or equipment sensor monitoring.
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Ranked near Certainty Software in Industrial & Infrastructure Software
See Certainty Software in the listCertainty Software is #29 in Industrial & Infrastructure Software by our score.
