Unthread Pricing
Every Unthread plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
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Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Pro | $85/user/mo | Not listed | Per user | From 5 users | No |
| Business | Contact sales | Contact sales | — | No limit listed | No |
| Enterprise | Contact sales | Contact sales | — | No limit listed | No |
Prices last updated November 2026.
What each Unthread plan includes
Pro
- CRM integrations
- Minimum of 5 seats
- Integrations and API
- NPS and CSAT surveys
- Conversation limits apply
- Slack inbox and broadcasts
- Custom analytics dashboards
- Two-way third-party ticket sync
- Starting price per agent per month
- Customer portal and knowledge base sync
- Conversation tracking, SLAs and assignments
- Escalations, approvals and custom status workflows
Business
- SSO
- Everything in Pro
- AI automation builder
- Mass email broadcasts
- Self-learning documentation
- Dedicated solutions engineer
- Slack Enterprise Grid support
- Custom roles and permissions (RBAC)
- HRIS integration and directory sync
Enterprise
- Custom MSA
- Data residency
- HIPAA and BAAs
- LDAP integration
- Dedicated hosting
- Everything in Business
What Unthread costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | Contact for pricing | $425/moPro | $850/moPro | $2,125/moPro | $4,250/moPro |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Unthread Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
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Unthread pricing FAQs
According to the pricing page, Unthread offers monthly, annual and multi-year contracts.
Yes. The pricing page lists integrations and an API in the Pro plan.
No, Unthread does not list a free plan. Its cheapest paid plan is Pro, at $85/user/mo billed monthly.
Unthread lists 3 plans. The cheapest paid plan is Pro, at $85/user/mo billed monthly.
Unthread's Pro plan, at $85/user/mo billed monthly, includes CRM integrations, Minimum of 5 seats, Integrations and API, NPS and CSAT surveys, Conversation limits apply, Slack inbox and broadcasts and 6 more.
Unthread costs about $850/mo for 10 users on its Pro plan, billed monthly, before add-ons and usage charges.
Yes. Every Unthread paid plan with a listed price charges per user, so the cost grows with your team.