LivePerson Pricing
Every LivePerson plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
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Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Bronze | Contact sales | Contact sales | — | No limit listed | No |
| Gold | Contact sales | Contact sales | — | No limit listed | No |
| Silver | Contact sales | Contact sales | — | No limit listed | No |
Prices last updated November 2026.
What LivePerson costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Add-ons
| Add-on | Monthly billing | Annual billing (per month) | Charged |
|---|---|---|---|
| Generative AI tokensTokens for Generative Insights and other generative AI features, sold through sales. | Not listed | Not listed | Per token |
| Proactive MessagingOutbound messaging, with entitlements set through sales. SMS gateway and phone number costs are not included. | Not listed | Not listed | Per unit |
LivePerson Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
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LivePerson pricing FAQs
No. The pricing page lists Bronze, Silver and Gold plans but asks you to request a quote or submit an RFP. It shows no prices and no trial.
Yes. Messaging channel charges pass through at set rates plus a 15% handling fee. SMS gateway and phone number costs are extra. Generative AI tokens and proactive messaging entitlements are set through sales.
Technical support is standard or enhanced. Customer success ranges from community help to a pooled CSM to a designated CSM. The pricing page does not label which tier gets which, but the column order suggests the higher plans get more support.
No, LivePerson does not list a free plan, and its plans are priced on request.
Yes. LivePerson sells add-ons on top of its plans: Generative AI tokens and Proactive Messaging.