HaloPSA vs Unanet: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Unanet to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Unanet
5.8/10
Project-based ERP and CRM suite for government contractors and architecture and engineering firms, covering projects, timekeeping, resourcing, and financials.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 5.8/10 |
| Customization | 9/10 | 7/10 |
| Analytics | 7/10 | 7/10 |
| Integration | 8/10 | 6/10 |
| Support | 7/10 | 5/10 |
| Ease of Use | 5/10 | 5/10 |
| Security | 9/10 | 8/10 |
| Cost | 5/10 | 3/10 |
| Scalability | 8/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | Contact for pricing |
| Estimated cost for 10 users | Contact for pricing | Contact for pricing |
| Features | ||
| Scheduling | ||
| Client collaboration | Not listed | |
| App integrations | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | Not listed | |
| Dashboards | ||
| Reporting | ||
| Knowledge base | Not listed | |
| Gantt charts | Not listed | |
| Collaboration tools | Not listed | |
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 7/10)
- Higher Integration score (8/10 vs 6/10)
- Better fit for small business (7/10 vs 4/10)
- Better fit for startups (4/10 vs 2/10)
Why choose Unanet
- Better fit for government (8/10 vs 5/10)
- Better fit for consultancies (8/10 vs 6/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Unanet
Pros
- Project budgets, timekeeping, and financials sit in one system, so actual costs flow directly into project profitability.
- Timekeeping and compliance tools are designed for DCAA requirements, which matters to US government contractors.
- Interactive Gantt charts show cost, revenue, and utilization rather than dates alone.
- G2 shows a 4.4 out of 5 average across hundreds of GovCon reviews.
Cons
- No public pricing, and third-party directories list conflicting starting prices.
- Reviewers report a difficult setup and slow performance at times.
- Some users say reports are hard to export to Excel and lack drill-down from financial reports.
- Complaints about customer support appear on G2.
- Too heavy for teams that only need simple task boards.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 5.8/10 for Unanet. The largest gap is in Cost: 5/10 for HaloPSA and 3/10 for Unanet.
No, neither HaloPSA nor Unanet lists a free plan.
Unanet is the better fit for government: we rate it 8/10 for them, against 5/10 for HaloPSA.
