HaloPSA vs Telemanager CRM: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Telemanager CRM to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Telemanager CRM
4.9/10
Telemanager CRM is a telemarketing CRM for lead generation and appointment-setting agencies. It covers campaigns, call-backs, agent management, manager quality control and client lead reports.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 4.9/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 5/10 | 7/10 |
| Customization | 9/10 | 4/10 |
| Ease of Use | 5/10 | 7/10 |
| Integration | 8/10 | 2/10 |
| Scalability | 8/10 | 5/10 |
| Security | 9/10 | 3/10 |
| Support | 7/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | £15/user/mo 26+ Users |
| Estimated cost for 10 users | Contact for pricing | £200/mo 2-10 Users |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Reporting & Analytics | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
HaloPSA vs Telemanager CRM cost by team size
| Team size | HaloPSA | Telemanager CRM |
|---|---|---|
| 1 user | Contact for pricing | £30/mo1 User |
| 5 users | Contact for pricing | £100/mo2-10 Users |
| 10 users | Contact for pricing | £200/mo2-10 Users |
| 25 users | Contact for pricing | £425/mo11-25 Users |
| 50 users | Contact for pricing | £750/mo26+ Users |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Integration score (8/10 vs 2/10)
- Higher Security score (9/10 vs 3/10)
- Better fit for enterprise (7/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Why choose Telemanager CRM
- Higher Cost score (7/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for freelancers (5/10 vs 2/10)
- Better fit for marketing teams (4/10 vs 2/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Telemanager CRM
Pros
- Built specifically for multi-client telemarketing agencies, with clients, campaigns and lead reports linked together.
- A manager approval step reviews every lead an agent raises before it reaches the client.
- Approved lead reports and weekly statistics go to client contacts automatically.
- Per-user prices fall from £20 to £15 as the team grows, and clients and campaigns are unlimited.
- The few reviewers describe it as simple and intuitive for running telemarketing campaigns.
Cons
- There are no third-party integrations yet, and GetApp lists no API.
- Each user includes only 5,000 records, and extra records cost £5 per 1,000.
- The vendor publishes no security or compliance information.
- Independent evidence is limited to roughly one review on each review site.
- The vendor does not describe a built-in dialer, call recording or mobile app.
- The single-user plan does not include priority support.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 4.9/10 for Telemanager CRM. The largest gap is in Integration: 8/10 for HaloPSA and 2/10 for Telemanager CRM.
No, neither HaloPSA nor Telemanager CRM lists a free plan.
HaloPSA is the better fit for enterprise: we rate it 7/10 for them, against 2/10 for Telemanager CRM.
