HaloPSA vs Revamp CRM: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Revamp CRM to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Revamp CRM
5.2/10
Revamp CRM is a follow-up CRM for wholesalers, distributors and online stores that uses purchase history to schedule reorder and win-back tasks for sales reps.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 5.2/10 |
| Customization | 9/10 | 4/10 |
| Analytics | 7/10 | 6/10 |
| Integration | 8/10 | 5/10 |
| Support | 7/10 | 3/10 |
| Ease of Use | 5/10 | 6/10 |
| Security | 9/10 | 4/10 |
| Cost | 5/10 | 8/10 |
| Scalability | 8/10 | 3/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $19/user/mo Sales |
| Estimated cost for 10 users | Contact for pricing | $190/mo Sales |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Marketing Automation | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
HaloPSA vs Revamp CRM cost by team size
| Team size | HaloPSA | Revamp CRM |
|---|---|---|
| 1 user | Contact for pricing | $19/moSales |
| 5 users | Contact for pricing | $95/moSales |
| 10 users | Contact for pricing | $190/moSales |
| 25 users | Contact for pricing | $475/moSales |
| 50 users | Contact for pricing | $950/moSales |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 4/10)
- Higher Security score (9/10 vs 4/10)
- Better fit for enterprise (7/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Why choose Revamp CRM
- Higher Cost score (8/10 vs 5/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for startups (6/10 vs 4/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Revamp CRM
Pros
- Uses order history and RFM scoring to flag reorder opportunities and at-risk customers without manual list building.
- Creates and assigns follow-up tasks to reps based on purchasing behavior.
- Single plan at 19 USD per user per month, with month-to-month billing and no cancellation fees.
- Syncs with ecommerce platforms such as BigCommerce and Shopify, and reviewers note the BigCommerce setup is straightforward.
Cons
- Customer support is the lowest-rated area on Capterra (about 3.6 out of 5), and Shopify reviewers reported unanswered requests.
- Users have reported lag, sync delays and bugs.
- Shopify App Store rating is low (2.9 from 9 reviews), with complaints including a Mailchimp sync that duplicated contacts.
- A reviewer noted it has no quotes or proposals, and no built-in calling is advertised.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 5.2/10 for Revamp CRM. The largest gap is in Customization: 9/10 for HaloPSA and 4/10 for Revamp CRM.
No, neither HaloPSA nor Revamp CRM lists a free plan.
HaloPSA is the better fit for enterprise: we rate it 7/10 for them, against 2/10 for Revamp CRM.
