HaloPSA vs Ragic: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Ragic to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Ragic
6.5/10
Ragic is a no-code cloud database builder from Taiwan. Businesses use it to build their own forms, approval workflows, reports, and kanban or Gantt views for tracking projects and operations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.5/10 |
| Cost | 5/10 | 8/10 |
| Ease of Use | 5/10 | 6/10 |
| Analytics | 7/10 | 6/10 |
| Customization | 9/10 | 8/10 |
| Scalability | 8/10 | 6/10 |
| Support | 7/10 | 6/10 |
| Integration | 8/10 | 5/10 |
| Security | 9/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $5/user/mo Lite |
| Estimated cost for 10 users | Contact for pricing | Free Free |
| Features | ||
| App integrations | ||
| Dashboards | ||
| Reporting | ||
| Scheduling | ||
| Workflow automation | ||
| Client collaboration | Not listed | |
| Collaboration tools | Not listed | |
| Databases | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Spreadsheet interface | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
HaloPSA vs Ragic cost by team size
| Team size | HaloPSA | Ragic |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | FreeFree |
| 25 users | Contact for pricing | FreeFree |
| 50 users | Contact for pricing | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Integration score (8/10 vs 5/10)
- Higher Security score (9/10 vs 6/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose Ragic
- Has a free plan (HaloPSA does not)
- Higher Cost score (8/10 vs 5/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for startups (6/10 vs 4/10)
- Better fit for freelancers (4/10 vs 2/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Ragic
Pros
- The free plan allows unlimited users, which suits teams trying the product before paying.
- Lite at 5 USD per user is cheaper than most no-code database tools.
- Kanban, Gantt, calendar, pivot, and dashboard reports can all be built from the same data.
- Approval flows, notifications, and webhooks automate business processes without code.
- On-premises deployment is available, and the interface comes in Chinese, Japanese, and English.
Cons
- Reviewers cite limited reporting flexibility and data ordering.
- The interface looks dated next to Airtable or Notion, and navigation between tabs can feel clunky.
- There are fewer native integrations than Airtable, so many connections go through Zapier, Make, or the API.
- The free plan's 1,000-record limit per sheet fills quickly.
- There is no native time tracking or goal tracking for project management.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.5/10 for Ragic. The largest gap is in Cost: 5/10 for HaloPSA and 8/10 for Ragic.
Ragic has a free plan; HaloPSA does not list one.
HaloPSA is the better fit for enterprise: we rate it 7/10 for them, against 4/10 for Ragic.
