Frappe CRM vs Infor CRM: Complete Comparison (2026)
An in-depth comparison of Frappe CRM and Infor CRM to help you choose the right tool for your business.
Last updated: November 2026
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
Infor CRM
5.2/10
Infor CRM (Infor CRM SLX, formerly Saleslogix) is an enterprise CRM for sales, service and marketing teams that connects customer data with Infor ERP systems.
Feature-by-Feature Comparison
| Feature | F Frappe CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 5.2/10 |
| Customization | 8/10 | 6/10 |
| Analytics | 5/10 | 5/10 |
| Integration | 6/10 | 6/10 |
| Support | 5/10 | 4/10 |
| Ease of Use | 7/10 | 5/10 |
| Security | 6/10 | 5/10 |
| Cost | 10/10 | 4/10 |
| Scalability | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $5/mo Frappe Cloud Sites | Contact for pricing |
| Estimated cost for 10 users | Free Self-host | Contact for pricing |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
Frappe CRM vs Infor CRM cost by team size
| Team size | Frappe CRM | Infor CRM |
|---|---|---|
| 1 user | FreeSelf-host | Contact for pricing |
| 5 users | FreeSelf-host | Contact for pricing |
| 10 users | FreeSelf-host | Contact for pricing |
| 25 users | FreeSelf-host | Contact for pricing |
| 50 users | FreeSelf-host | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
FWhy choose Frappe CRM
- Has a free plan (Infor CRM does not)
- Higher Cost score (10/10 vs 4/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for small business (9/10 vs 3/10)
- Better fit for startups (8/10 vs 2/10)
Why choose Infor CRM
- Better fit for enterprise (6/10 vs 4/10)
Pros & Cons
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
Infor CRM
Pros
- Tight connection to Infor ERP data gives sales and service staff one view of customer history and orders.
- Partners rate its Outlook integration through Xbar as very strong, and Gmail sync is also available.
- Reviewers praise the sync engine and say new users are easy to train.
- Can be deployed on-premise as well as in the cloud, which suits companies with data-residency preferences.
Cons
- No public pricing, and implementation, customization and migration add cost on top of licences.
- Partners report that upgrading heavily customized installs is expensive and needs consultants, so many customers stay on outdated versions.
- Reviewers describe the reporting as challenging.
- Review volume is small and dated, and some guides call it a legacy system that is not recommended for new implementations.
Not sold on either?
Frequently Asked Questions
Frappe CRM scores higher on our CRM criteria: 7/10 against 5.2/10 for Infor CRM. The largest gap is in Cost: 10/10 for Frappe CRM and 4/10 for Infor CRM.
Frappe CRM has a free plan; Infor CRM does not list one.
Frappe CRM is the better fit for small business: we rate it 9/10 for them, against 3/10 for Infor CRM.
