ERPNext vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of ERPNext and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
ERPNext
6.5/10
Open-source ERP from Frappe with built-in CRM for leads, opportunities, quotations and campaigns, aimed at small and mid-sized businesses that need sales tied to accounting and stock.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | E ERPNext | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 7.1/10 |
| Customization | 9/10 | 9/10 |
| Analytics | 5/10 | 7/10 |
| Integration | 6/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Ease of Use | 4/10 | 5/10 |
| Security | 6/10 | 9/10 |
| Cost | 9/10 | 5/10 |
| Scalability | 6/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $5/mo Sites | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | Free Self-hosted (open source) | Contact for pricing |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
ERPNext vs HaloPSA cost by team size
| Team size | ERPNext | HaloPSA |
|---|---|---|
| 1 user | FreeSelf-hosted (open source) | Contact for pricing |
| 5 users | FreeSelf-hosted (open source) | Contact for pricing |
| 10 users | FreeSelf-hosted (open source) | Contact for pricing |
| 25 users | FreeSelf-hosted (open source) | Contact for pricing |
| 50 users | FreeSelf-hosted (open source) | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
EWhy choose ERPNext
- Has a free plan (HaloPSA does not)
- Higher Cost score (9/10 vs 5/10)
- Better fit for startups (7/10 vs 4/10)
Why choose HaloPSA
- Higher Security score (9/10 vs 6/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for customer support teams (7/10 vs 4/10)
- Better fit for enterprise (7/10 vs 5/10)
Pros & Cons
EERPNext
Pros
- All modules are free and open source with no per-user fees, so costs scale with compute rather than headcount.
- Leads, opportunities and quotations connect directly to sales orders, invoices and stock in the same system.
- Highly customizable: reviewers praise changing forms without code, with full scripting and custom apps for developers.
- Wide set of built-in connectors, including Twilio and Exotel telephony, Stripe, PayPal, Shopify, WooCommerce and Plaid.
- Cheap managed hosting on Frappe Cloud starting at $5 a month, with a 14-day trial.
Cons
- The ERPNext CRM workspace is scheduled for removal in version 17, and Frappe recommends its separate Frappe CRM app instead.
- Reviewers say setup and integration with legacy systems require skilled technical staff.
- Reviewers report performance slowdowns with large databases.
- Reporting is described as limited by some reviewers, and the interface as dated.
- The Product Warranty covers bug fixes only, not functional support.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6.5/10 for ERPNext. The largest gap is in Cost: 9/10 for ERPNext and 5/10 for HaloPSA.
ERPNext has a free plan; HaloPSA does not list one.
HaloPSA is the better fit for customer support teams: we rate it 7/10 for them, against 4/10 for ERPNext.
