DualEntry vs Puzzle (2026): Pricing, Features & Verdict
DualEntry is our pick, scoring 6.8/10 against 6.3/10 for Puzzle on our AI Software criteria. Its biggest advantage: higher Support score (8/10 vs 5/10). Neither DualEntry nor Puzzle lists a free plan.
Last updated: November 2026
DualEntry
6.8/10
DualEntry is an AI-native cloud ERP and accounting platform for mid-market finance teams. It covers the general ledger, multi-entity consolidation, AP, AR and the month-end close.
Puzzle
6.3/10
AI-native accounting software and optional bookkeeping services that automate categorization, reconciliation and month-end close for startups and small businesses.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.3/10 |
| Integration | 7/10 | 7/10 |
| Analytics | 7/10 | 7/10 |
| Customization | 6/10 | 5/10 |
| Ease of Use | 8/10 | 8/10 |
| Support | 8/10 | 5/10 |
| Cost | 5/10 | 7/10 |
| Scalability | 7/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $30/mo Starter |
| Estimated cost for 10 users | Contact for pricing | $120/mo Complete |
| Features | ||
| Invoicing | ||
| Budgeting and Forecasting | ||
| Financial Reporting | ||
| Inventory Accounting | Not listed | |
| Accounts Payable | Not listed | |
| Multi-entity Consolidation | ||
| General Ledger | ||
| Tax Compliance | ||
| Multi-currency | Not listed | |
| Bank Reconciliation | ||
| Accountant Access | Not listed | |
| Payroll | Not listed | |
DualEntry vs Puzzle cost by team size
| Team size | DualEntry | Puzzle |
|---|---|---|
| 1 user | Contact for pricing | $30/moStarter |
| 5 users | Contact for pricing | $72/moCore |
| 10 users | Contact for pricing | $120/moComplete |
| 25 users | Contact for pricing | $120/moComplete |
| 50 users | Contact for pricing | $120/moComplete |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who DualEntry and Puzzle suit
Puzzle fits startups better than DualEntry.
| Audience | DualEntry | Puzzle |
|---|---|---|
| Startups | 7/10Reported customers range from startups upward, and the top tier is aimed at companies preparing for an IPO. | 9/10It is built for venture-backed startups, with burn, runway and MRR metrics and integrations with startup tools like Mercury, Brex and Stripe. |
| SaaS Companies | 7/10Revenue recognition modules suit subscription businesses, although the advanced ones are only on the top tier. | 8/10It offers revenue recognition and a Stripe integration, and reports SaaS metrics. |
| Accountants and Bookkeepers | Not rated | 6/10Firms can run AI Close across clients, but bookkeepers complain that AI corrections are hard to make. |
| Enterprise | Not rated | 3/10Reviewers describe it as less suited to large or complex businesses. |
| Finance Teams | 9/10Its focus is close, consolidation, approvals and audit readiness for in-house finance teams. | Not rated |
| Manufacturing | 3/10There are no inventory or warehouse modules. | Not rated |
| Mid-Market | 9/10It is positioned for mid-market companies that have outgrown QuickBooks but want to avoid a long ERP migration. | Not rated |
| Small Business | Not rated | 7/10Starter costs $30 a month, and reviewers say the interface is easy for non-accountants. |
Which One Should You Choose?
Why choose DualEntry
- Higher Support score (8/10 vs 5/10)
- Higher Scalability score (7/10 vs 5/10)
Why choose Puzzle
- Higher Cost score (7/10 vs 5/10)
- Better fit for startups (9/10 vs 7/10)
Pros & Cons
DualEntry
Pros
- Implementation and training with an accountant are included on every tier, according to the pricing page
- The base tier already includes unlimited users, transactions and currencies
- Reviews rate it highly, with about 4.9 out of 5 on G2 from more than 120 reviews and high scores for support and ease of setup
- AI-assisted migration from a legacy system is marketed as taking about a day, with a full implementation in 4 to 8 weeks
- Built-in intercompany netting and consolidation suit companies running several entities
Cons
- No public prices, so every plan needs a sales demo, and there is no free trial
- Multi-currency consolidation needs the Plus tier, and advanced revenue recognition needs Ultra
- No inventory or warehouse modules
- Some reviewers report bank reconciliation defects and implementations that took longer than promised
- A young company founded in 2024, with a limited enterprise track record
Puzzle
Pros
- Most transactions are categorized automatically: the vendor claims 85 to 90 percent on every plan.
- Reviewers praise the clean interface for non-accountant founders.
- Direct integrations with Stripe, Mercury, Brex, Ramp, Gusto and Rippling suit startup tool stacks.
- Entry pricing is low and flat, at $30 a month, and annual billing gives two months free.
- Optional bookkeeping, CFO and tax services are available from the same vendor.
Cons
- Users report AI miscategorizations that are hard to fix manually.
- Some reviewers say it feels immature, with missing basics and occasional lag.
- Reviewers report support lapses, such as a missed onboarding call.
- Revenue recognition and classes only come with Complete at $120 a month.
- Multi-currency support is not documented.
Not sold on either?
Frequently Asked Questions
DualEntry scores higher on our AI Software criteria: 6.8/10 against 6.3/10 for Puzzle. The largest gap is in Support: 8/10 for DualEntry and 5/10 for Puzzle.
No, neither DualEntry nor Puzzle lists a free plan.
Puzzle is the better fit for startups: we rate it 9/10 for them, against 7/10 for DualEntry.
