Digital.ai Agility vs HaloPSA: Complete Comparison (2026)
An in-depth comparison of Digital.ai Agility and HaloPSA to help you choose the right tool for your business.
Last updated: November 2026
Digital.ai Agility
5.7/10
Enterprise agile planning platform, formerly VersionOne, that links team-level software delivery work to program and portfolio planning in large organizations.
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.7/10 | 7.1/10 |
| Cost | 4/10 | 5/10 |
| Ease of Use | 4/10 | 5/10 |
| Analytics | 7/10 | 7/10 |
| Customization | 7/10 | 9/10 |
| Scalability | 8/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Integration | 6/10 | 8/10 |
| Security | 6/10 | 9/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | £66/user/mo Halo (single plan) |
| Estimated cost for 10 users | Contact for pricing | Contact for pricing |
| Features | ||
| App integrations | ||
| Dashboards | ||
| Reporting | ||
| Task management | ||
| Workflow automation | ||
| Client collaboration | Not listed | |
| Collaboration tools | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Scheduling | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
Which One Should You Choose?
Why choose Digital.ai Agility
- Better fit for enterprise (9/10 vs 7/10)
Why choose HaloPSA
- Higher Security score (9/10 vs 6/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for small business (7/10 vs 2/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
Digital.ai Agility
Pros
- Supports SAFe and links team sprint work to program and portfolio planning in one system.
- Nested Kanban boards include WIP limits and lead-time measurement.
- Built-in analytics cover SAFe and DORA metrics with pre-configured dashboards.
- The marketplace has ready-made connectors for Jira and Azure DevOps.
- Reviewers praise how it brings test cases, defects and sprint boards together, and how it tracks effort.
Cons
- Reviewers often describe slow performance, especially on stories with tests or documents attached.
- Reviewers call the interface busy, and new users say common features are hard to find.
- Prices are not published, so buyers must go through sales.
- Some reviewers say third-party integrations and automated workflows are hard to set up.
- Its G2 rating of about 3.7 out of 5 is below the rating of mainstream rivals such as Jira.
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 5.7/10 for Digital.ai Agility. The largest gap is in Security: 6/10 for Digital.ai Agility and 9/10 for HaloPSA.
No, neither Digital.ai Agility nor HaloPSA lists a free plan.
HaloPSA is the better fit for small business: we rate it 7/10 for them, against 2/10 for Digital.ai Agility.
