Dify vs Workativ: Complete Comparison (2026)
An in-depth comparison of Dify and Workativ to help you choose the right tool for your business.
Last updated: November 2026
Dify
7.3/10
Open-source platform for building LLM apps, agents, RAG knowledge pipelines and visual AI workflows, available as cloud SaaS or self-hosted.
Workativ
6.2/10
No-code AI agent platform that automates employee IT and HR support, such as password resets and access requests, inside Slack and Microsoft Teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 6.2/10 |
| Analytics | 6/10 | 5/10 |
| Cost | 8/10 | 6/10 |
| Customization | 9/10 | 6/10 |
| Ease of Use | 7/10 | 7/10 |
| Integration | 7/10 | 7/10 |
| Output Quality | 7/10 | 6/10 |
| Scalability | 6/10 | 5/10 |
| Security | 8/10 | 7/10 |
| Support | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $59/mo Professional | $349/mo Business |
| Estimated cost for 10 users | $159/mo Team | $349/mo Business |
| Features | ||
| AI Agents | ||
| Chatbots | ||
| Enterprise Controls | ||
| Knowledge Base Search | ||
| Workflow Automation | ||
| API Access | Not listed | |
| Private Deployment | Not listed | |
| Text Generation | Not listed | |
Dify vs Workativ cost by team size
Dify costs less at every team size we checked.
| Team size | Dify | Workativ |
|---|---|---|
| 1 user | FreeSandbox | $349/moBusiness |
| 5 users | $159/moTeam | $349/moBusiness |
| 10 users | $159/moTeam | $349/moBusiness |
| 25 users | $159/moTeam | $349/moBusiness |
| 50 users | $159/moTeam | $349/moBusiness |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Dify
- Has a free plan (Workativ does not)
- Lower estimated cost for 10 users: $159/mo vs $349/mo
- Higher Customization score (9/10 vs 6/10)
- Higher Cost score (8/10 vs 6/10)
- Better fit for startups (9/10 vs 5/10)
Why choose Workativ
- Better fit for it teams (10/10 vs 6/10)
Pros & Cons
Dify
Pros
- The Community Edition is free to self-host with no license fees, so the only costs are infrastructure and model APIs.
- The visual workflow builder lets a team build a RAG support workflow with human handoff in under an hour, according to one review.
- Document ingestion, chunking, embedding and retrieval are handled in a single interface.
- Teams can switch between many model providers per node, including local models via Ollama.
- Apps can be published as web apps, embeds, APIs or MCP tools.
Cons
- Self-hosting needs Docker or Kubernetes skills, and reviewers report scaling problems under heavy workloads.
- Reviewers say Dify has fewer connectors than rivals such as LangFlow.
- Multi-agent orchestration and built-in observability are basic.
- Workflows have no built-in version control, and the canvas can lag on large flows.
- Removing Dify branding from self-hosted apps requires a commercial license.
Workativ
Pros
- Session-based pricing with unlimited end users avoids the per-employee fees common in this category.
- Agents carry out real actions, such as Okta, Azure AD and Active Directory password resets and ServiceNow or Jira tickets, rather than only answering questions.
- Works inside Slack and Microsoft Teams, where employees already ask for help.
- The security page lists ISO 27001, ISO 27701, GDPR and HIPAA compliance, plus SOC 2 audits.
Cons
- When a plan's sessions run out, the agent stops responding for the rest of the billing period, and no overage option is published.
- The Business plan is capped at 2 agents and 5 actions, which pushes larger teams toward custom Enterprise pricing.
- There are few independent reviews: only a handful each on G2 and Capterra.
- There is no free trial or self-serve signup, so buyers must book a demo.
- A competitor's review reports that SSO, MFA and role-based access are Enterprise-only and that no public API was found.
Not sold on either?
Frequently Asked Questions
Dify scores higher on our AI Software criteria: 7.3/10 against 6.2/10 for Workativ. The largest gap is in Customization: 9/10 for Dify and 6/10 for Workativ.
Dify costs less for 10 users: about $159/mo on its Team plan, against about $349/mo on its Business plan for Workativ, billed monthly.
Dify has a free plan; Workativ does not list one.
Dify is the better fit for freelancers: we rate it 5/10 for them, against 1/10 for Workativ.
