Connecteam vs HaloPSA: Complete Comparison (2026)

Why choose Connecteam

• Has a free plan (HaloPSA does not)
• Higher Cost score (8/10 vs 5/10)
• Higher Ease of Use score (8/10 vs 5/10)
• Better fit for small business (9/10 vs 7/10)
• Better fit for startups (6/10 vs 4/10)

Why choose HaloPSA

• Higher Analytics score (7/10 vs 4/10)
• Higher Customization score (9/10 vs 6/10)
• Better fit for enterprise (7/10 vs 5/10)

Connecteam

Pros

• The free plan covers up to 10 users, and paid hubs start at $29 a month (billed yearly) for the first 30 users.
• The mobile-first design lets frontline staff without a work email sign up with a phone number and clock in from their phones.
• GPS time tracking and geofencing are frequently praised for keeping field and shift attendance accurate.
• Scheduling, time tracking, chat, forms and HR tools sit in one app, so small operators can drop several tools.
• Payroll and POS integrations such as Gusto, QuickBooks, Xero, Square and Shopify POS reduce manual timesheet export.

Cons

• Reviewers say it lacks the advanced project management features that growing companies need.
• Reporting is basic, and reviewers cite limited report customization and analytics.
• Each hub is priced separately, and the jump from Advanced to Expert roughly doubles the cost.
• Reviewers mention inconsistent or excessive notifications and occasionally slow support.
• API access, webhooks and SSO are limited to the Expert and Enterprise tiers.

HaloPSA

Pros

• One per-agent plan includes every module and the AI features, with no paid add-ons.
• Portal customers and end users are free, so client collaboration does not add licence cost.
• More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
• Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
• Reviewers describe the browser interface as modern and fast.

Cons

• Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
• A paid onboarding package is mandatory and its price is not published.
• The project features are oriented toward IT service delivery rather than complex professional services projects.
• Some users report slowness and weaker calendar, notification and stock-control features.
• Per-agent costs add up for larger teams.