Cloudways vs HIPAA Vault Comparison
Compare Cloudways vs HIPAA Vault features, pricing, and more.
Last updated: November 2026
Cloudways
7/10
Managed cloud hosting platform that runs WordPress, WooCommerce, Magento, Laravel and PHP apps on DigitalOcean, Vultr, Linode, AWS or Google Cloud servers.
HIPAA Vault
5.8/10
Managed HIPAA-compliant hosting for healthcare organizations, covering Linux, Windows and WordPress hosting, secure email, fax and sFTP, with a signed BAA.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 5.8/10 |
| Analytics | 7/10 | 3/10 |
| Cost | 6/10 | 4/10 |
| Customization | 6/10 | 5/10 |
| Ease of Use | 8/10 | 7/10 |
| Integration | 7/10 | 4/10 |
| Reliability | 8/10 | 7/10 |
| Scalability | 7/10 | 4/10 |
| Security | 8/10 | 8/10 |
| Support | 6/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $14/mo Flexible Micro (DigitalOcean) | Contact for pricing |
| Estimated cost for 10 users | $14/mo Flexible Micro (DigitalOcean) | Contact for pricing |
| Features | ||
| Automatic Backups | ||
| Managed WordPress | ||
| API and CLI | Not listed | |
| Cloud Compute | Not listed | |
| Content Delivery Network | Not listed | |
| DDoS Protection | Not listed | |
| Free SSL Certificates | Not listed | |
| Git Deployments | Not listed | |
| Multiple Regions | Not listed | |
| VPS Hosting | Not listed | |
Cloudways vs HIPAA Vault cost by team size
| Team size | Cloudways | HIPAA Vault |
|---|---|---|
| 1 user | $14/moFlexible Micro (DigitalOcean) | Contact for pricing |
| 5 users | $14/moFlexible Micro (DigitalOcean) | Contact for pricing |
| 10 users | $14/moFlexible Micro (DigitalOcean) | Contact for pricing |
| 25 users | $14/moFlexible Micro (DigitalOcean) | Contact for pricing |
| 50 users | $14/moFlexible Micro (DigitalOcean) | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Cloudways
- Higher Analytics score (7/10 vs 3/10)
- Higher Integration score (7/10 vs 4/10)
- Better fit for developers (6/10 vs 3/10)
Why choose HIPAA Vault
- Higher Support score (8/10 vs 6/10)
Pros & Cons
Cloudways
Pros
- You can choose from five cloud providers and more than 50 locations from one control panel.
- Hourly pay-as-you-go billing, with a 5-day trial that needs no credit card.
- Every server includes free SSL, Layer 3 and 4 DDoS mitigation, a firewall and offsite backups.
- Agencies get one-click staging, cloning and Git auto-deployment for many client sites.
- Ratings are strong, at about 4.7 on G2 and 4.6 on Trustpilot.
Cons
- Email hosting and domain registration are not included.
- Billing gets hard to track once add-ons and bandwidth overages are added, and some reviewers report charges after cancelling.
- Some reviewers say support quality has dropped since the DigitalOcean acquisition.
- Power users report limited low-level control.
- Phone support requires a paid premium support add-on.
HIPAA Vault
Pros
- Every HIPAA service comes with a signed BAA, which removes a common hurdle for clinics.
- Clutch reviewers say they reach knowledgeable staff on the first call, and the vendor claims a critical response time under 15 minutes.
- Clinics can buy hosting, email, fax, forms, and sFTP from a single vendor.
- Billing is month to month, with no long contract advertised.
Cons
- Prices are not published, and the vendor's own figures conflict.
- Its infrastructure is far smaller than the hyperscale clouds, and there is no self-service API or container platform.
- Few independent reviews exist outside Clutch.
- Some clients find extras, such as HTTPS certificates, expensive.
Not sold on either?
Frequently Asked Questions
Cloudways scores higher on our Hosting & Infrastructure criteria: 7/10 against 5.8/10 for HIPAA Vault. The largest gap is in Analytics: 7/10 for Cloudways and 3/10 for HIPAA Vault.
No, neither Cloudways nor HIPAA Vault lists a free plan.
Cloudways is the better fit for developers: we rate it 6/10 for them, against 3/10 for HIPAA Vault.
