ChatGPT Enterprise vs Sana: Complete Comparison (2026)

C

Why choose ChatGPT Enterprise

• Higher Output Quality score (9/10 vs 7/10)
• Higher Analytics score (7/10 vs 6/10)

Why choose Sana

Our data shows no clear advantage over ChatGPT Enterprise.

C

ChatGPT Enterprise

Pros

• The enterprise governance set goes well beyond the Business plan, including SCIM, custom RBAC, customer-managed encryption keys on AWS, GCP, or Azure, and a compliance logs API.
• Data residency across multiple regions and HIPAA BAA eligibility make the plan usable in regulated industries.
• One seat bundles chat, deep research, image generation, voice, the ChatGPT Work agent, and Codex, so teams don't need separate AI tools for each task.
• Admins can set monthly per-user credit limits, overage caps, and alerts to govern agent and Codex spending.
• Connectors for Microsoft 365, Google Drive, Slack, and GitHub let company knowledge search answer questions from internal data.

Cons

• There is no public pricing. Per-seat figures come only from third-party estimates, and contracts are negotiated case by case.
• Usage-based charges for Work and Codex, with multipliers for long context, fast mode, and regional processing, make total cost hard to predict.
• The reported 150-seat minimum and annual commitment exclude smaller teams.
• Compliance logs for Work keep prompts for only 30 days and are not a full audit trail of tool calls, so a separate SIEM export is needed for longer retention.
• PeerSpot reviewers report context limits on very long documents and want finer per-team control over tone and response constraints.

Sana

Pros

• Sana claims more than one million users, including Merck and Polestar, and the product is now backed by Workday.
• Integrated sources keep their original permissions, which reduces the risk of oversharing in knowledge search.
• Includes SAML SSO, SCIM, AES-256 encryption at rest and a single-tenant deployment option.
• Handles many content types, including meeting recordings, Office files, spreadsheets and video.
• Non-technical staff can build agents with the no-code builder and extend integrations through an MCP client.

Cons

• There is no public pricing. Only a custom Enterprise quote is available.
• The Free and Team plans were removed in 2026, so there is no way for small teams to start.
• Independent reviews are scarce: Gartner Peer Insights showed only one rating.
• Vendor pages contradict each other on SOC 2 status, listing both Type 1 and Type 2.
• The roadmap now depends on Workday's agent strategy, which may matter less to companies that do not use Workday.