ArcGIS vs Jakarto Comparison
Compare ArcGIS vs Jakarto features, pricing, and more.
Last updated: November 2026
ArcGIS
7.2/10
Esri's GIS platform for mapping, spatial analysis and field data collection, used by utilities, governments and infrastructure owners to manage networks and assets.
Jakarto
5.8/10
Montreal-based mobile mapping provider whose cloud platform, Jakartowns, gives municipalities and utilities LiDAR point clouds, 360° imagery, and AI-extracted asset inventories.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.2/10 | 5.8/10 |
| Integration | 8/10 | 6/10 |
| Security | 7/10 | 4/10 |
| Support | 7/10 | 6/10 |
| Cost | 3/10 | 5/10 |
| Analytics | 9/10 | 6/10 |
| Ease of Use | 5/10 | 6/10 |
| Customization | 8/10 | 6/10 |
| Scalability | 9/10 | 6/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | Contact for pricing |
| Estimated cost for 10 users | Contact for pricing | Contact for pricing |
| Features | ||
| Asset Registry | ||
| GIS and Mapping | ||
| Digital Twin | Not listed | |
| Inspection Automation | Not listed | |
| Inspection Checklists | Not listed | |
| LiDAR Processing | Not listed | |
| Offline Field App | Not listed | |
| Work Orders | Not listed | |
Which One Should You Choose?
Why choose ArcGIS
- Higher Security score (7/10 vs 4/10)
- Higher Analytics score (9/10 vs 6/10)
- Better fit for utilities (9/10 vs 7/10)
Why choose Jakarto
- Higher Cost score (5/10 vs 3/10)
- Higher Ease of Use score (6/10 vs 5/10)
Pros & Cons
ArcGIS
Pros
- One platform covers desktop, cloud, self-hosted and mobile GIS, so office and field teams work from the same data.
- Field Maps works fully offline for maps, forms, tasks and utility network tracing.
- Integrates with Cityworks, Salesforce, Power Automate and offers APIs for custom systems.
- G2 reviewers praise how it handles layers and datasets and how easy cloud access makes remote work.
Cons
- No public pricing, and reviewers cite subscription and credit costs as the main complaint.
- Credits are consumed by premium services, which can limit heavy use.
- ArcGIS Online lacks some geoprocessing tools found in ArcGIS Pro and Desktop.
- Reviewers report a steep learning curve without training.
Jakarto
Pros
- Jakarto runs its own LiDAR and 4K camera vehicles, so buyers get data capture and the hosting platform from one vendor.
- The browser platform lets staff measure and build inventories from point clouds without desktop LiDAR software.
- Ready-made inventories cover signs, trees, poles, hydrants, catch basins, and pavement condition (PCI).
- It works with ArcGIS through an Esri partnership and a 360° imagery plugin for Experience Builder.
Cons
- Pricing is not published, and buying is project-based.
- There are no maintenance workflows such as work orders or preventive maintenance.
- Independent user reviews are scarce.
- It is a small company, mainly focused on Canada.
Not sold on either?
Air Inspection Automation (AiA)Our product
Plans DJI drone inspection missions for power line towers from LiDAR scans: it finds the towers, places photo stops, checks clearance, and splits the route into battery flights.
Made by the team behind b stack radar. Shown here because it fits this topic. It is not part of our rankings. How we rank tools
Frequently Asked Questions
ArcGIS scores higher on our Industrial & Infrastructure Software criteria: 7.2/10 against 5.8/10 for Jakarto. The largest gap is in Analytics: 9/10 for ArcGIS and 6/10 for Jakarto.
No, neither ArcGIS nor Jakarto lists a free plan.
ArcGIS is the better fit for utilities: we rate it 9/10 for them, against 7/10 for Jakarto.
