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ArcGIS vs FARO Sphere XG Comparison

Compare ArcGIS vs FARO Sphere XG features, pricing, and more.

Last updated: November 2026

ArcGIS logo

ArcGIS

7.2/10

Winner

Esri's GIS platform for mapping, spatial analysis and field data collection, used by utilities, governments and infrastructure owners to manage networks and assets.

F

FARO Sphere XG

5.9/10

FARO Sphere XG is a cloud platform where construction, operations and geospatial teams process, view, measure and share point clouds, 360 photos and BIM models.

Feature-by-Feature Comparison

Feature
ArcGIS logo
ArcGIS
F
FARO Sphere XG
Scores
Overall Rating7.2/105.9/10
Analytics9/105/10
Cost3/104/10
Customization8/105/10
Ease of Use5/107/10
Integration8/105/10
Scalability9/107/10
Security7/108/10
Support7/107/10
Pricing
Free planNoNo
Cheapest paid planContact for pricingContact for pricing
Estimated cost for 10 usersContact for pricingContact for pricing
Features
Asset RegistryNot listed
Digital TwinNot listed
GIS and MappingNot listed
Inspection ChecklistsNot listed
LiDAR ProcessingNot listed
Offline Field AppNot listed
Work OrdersNot listed

Which One Should You Choose?

ArcGIS logo
Why choose ArcGIS

  • Higher Analytics score (9/10 vs 5/10)
  • Higher Customization score (8/10 vs 5/10)

F
Why choose FARO Sphere XG

  • Higher Ease of Use score (7/10 vs 5/10)
  • Higher Cost score (4/10 vs 3/10)

Pros & Cons

ArcGIS logo
ArcGIS

Pros

  • One platform covers desktop, cloud, self-hosted and mobile GIS, so office and field teams work from the same data.
  • Field Maps works fully offline for maps, forms, tasks and utility network tracing.
  • Integrates with Cityworks, Salesforce, Power Automate and offers APIs for custom systems.
  • G2 reviewers praise how it handles layers and datasets and how easy cloud access makes remote work.

Cons

  • No public pricing, and reviewers cite subscription and credit costs as the main complaint.
  • Credits are consumed by premium services, which can limit heavy use.
  • ArcGIS Online lacks some geoprocessing tools found in ArcGIS Pro and Desktop.
  • Reviewers report a steep learning curve without training.

F
FARO Sphere XG

Pros

  • It accepts data from FARO terrestrial and mobile scanners, from iPhone LiDAR and from 360 cameras, so mixed capture methods end up in one cloud project.
  • The Stream app pre-registers Orbis scans in the field, which reduces failed registrations and repeat site visits.
  • Scans are placed on floor plans and sorted by date, which suits progress documentation and dispute records.
  • A SOC 2 Type 2 examination by A-LIGN covers FARO Sphere and HoloBuilder.
  • Capterra reviewers give it a high average rating and mention responsive customer support.

Cons

  • There is no public pricing. Every package needs a custom quote from FARO.
  • It works best with FARO hardware, and third-party integrations are not well documented.
  • Some reviewers say the editing layout is hard to navigate, and others say pricing could be better.
  • It has no maintenance, work-order or asset-registry functions for industrial operations.

Not sold on either?

Air Inspection Automation (AiA) logo

Air Inspection Automation (AiA)Our product

Plans DJI drone inspection missions for power line towers from LiDAR scans: it finds the towers, places photo stops, checks clearance, and splits the route into battery flights.

Made by the team behind b stack radar. Shown here because it fits this topic. It is not part of our rankings. How we rank tools

Frequently Asked Questions

ArcGIS scores higher on our Industrial & Infrastructure Software criteria: 7.2/10 against 5.9/10 for FARO Sphere XG. The largest gap is in Analytics: 9/10 for ArcGIS and 5/10 for FARO Sphere XG.

No, neither ArcGIS nor FARO Sphere XG lists a free plan.

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